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9-1-1 Data Synchronization & Interoperability

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Hawaii Police Department is seeking a subcontractor for the 9-1-1 Data Synchronization and Interoperability project. The primary objective of this contract is to ensure seamless data flow and real-time synchronization between Cloud Service Providers, Public Safety Answering Points, and Computer Aided Dispatch systems. This will be achieved through the implementation of accuracy validation processes utilizing two-way and three-way data comparisons. This opportunity is categorized under NAICS code 518210. The solicitation was posted on August 14, 2026, with a response deadline of August 22, 2026. Interested parties can find further details and submission guidelines through the OpenGov procurement portal.

General Info

Hawaii Police Department seeks subcontractor for 9-1-1 data synchronization and interoperability project.

Agency

Hawaii Police DepartmentView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

HI, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-0034.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOTICE AND REQUEST FOR SOLE SOURCE - VECTRUS SYSTEMS LLC

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Organization & Contact Information

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AgencyHawaii Police Department
ContactsNo contacts available
OfficeN/A
Organization / Agency
Hawaii Police Department
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Office AddressN/A
ContactsNo contact information available

Full Description

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Ensure seamless data flow between CSPs, PSAPs, and CAD systems through real-time synchronization and accuracy validation using two-way and three-way data comparisons.

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NOTICE AND REQUEST FOR SOLE SOURCE - VECTRUS SYSTEMS LLC
Solicitation # 27-0034
The Hawaii Police Department is pursuing a sole source procurement under solicitation 27-0034 for 9-1-1 database provisioning and interoperability services provided by Vectrus Systems LLC, a V2X Company. With a total contract value of 366,697.00 dollars, the agreement ensures seamless 9-1-1 data transmission across legacy and Next Generation 9-1-1 systems throughout the state of Hawaii. The scope of work includes managing GIS databases, maintaining Master Street Address Guide data, and synchronizing emergency response location information to support Computer Aided Dispatch systems. This procurement is justified under HAR 3-122-81(c) due to the vendor's proprietary technology, historical continuity of service since 2006, and unique technical capability to ensure system interoperability across all Public Safety Answering Points. Key performance standards require the contractor to maintain a minimum 98 percent exact match rate for address and location data, with Hawaii County specifically requiring a match rate exceeding 99.8 percent. All geospatial data must be delivered in WGS84 format and comply with FCC section 4.102. The contract is funded under Chapter 138, Hawaii Revised Statutes section 138-5. While the solicitation was posted on August 14, 2026, with a response deadline of August 22, 2026, it is a non-competitive acquisition. Vendors wishing to object to the sole source designation must upload written objections with sufficient supporting bases through the OpenGov portal prior to the deadline for review by the Chief Procurement Officer.

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NAICS: 488410
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NOTICE AND REQUEST FOR EXEMPTION - TOWING FOR HAWAI'I COUNTY POLICE
Solicitation # 27-0027
The County of Hawaii is seeking an exemption to establish a rotational towing service arrangement for the Hawaii Police Department under solicitation number 27-0027, with a one-year contract term beginning on the date of approval and valued at $100,000. This procurement is not a competitive bidding process but rather an administrative exemption request to formalize an existing rotational system where qualified towing vendors are selected sequentially based on geographic zone and availability, ensuring 24/7 rapid response to police-initiated towing needs across the county. Vendors must meet strict operational standards including possession of a valid state business license, current vehicle registration, Garage Keepers and Hawaii NO-Fault insurance naming the County as an additional insured, and drivers holding appropriate class licenses for the vehicles operated. All towing vehicles and storage facilities must pass safety inspections and zoning compliance reviews conducted by the Hawaii County Police Department, with performance subject to ongoing oversight by the Police Chief and Finance Division. Written objections to the exemption must be submitted via the OpenGov portal by August 18, 2026, and any timely objections will pause the procurement until a formal determination is issued by the Chief Procurement Officer; responses sent via email will not be considered. There is no formal evaluation of price or past performance, as towing fees are governed by state statute, and selection is based solely on minimum compliance with qualification criteria. The contract does not incorporate Federal Acquisition Regulation clauses, nor does it require federal identifiers such as UEI, CAGE codes, or SAM registration, as this is a state and county-level procurement governed by Hawai‘i Revised Statutes and local ordinances. Payment processing is manual, requiring multi-level approval from multiple levels of the Police Department and Finance Division, with no electronic invoicing system in use. The rotating vendor list ensures equitable service distribution, and renewal is contingent upon continued compliance and performance, with no options or extensions explicitly outlined beyond the initial one-year period.
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