This Government Contract opportunity from Michigan was posted on July 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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988/MiCAL Crisis Line Operations

Closed

State & Local

Submission Closed07/27/2026, 03:50:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 621420

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RFA 720-5296 - School Based Mental Health Grant

Solicitation # 720-5296

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Department of Behavioral Health and Developmental Services

POSTED

9 days ago

DEADLINE

in 5 days

AI Contract Overview

The contract encompasses full operational management of Michigan’s statewide 988/MiCAL crisis hotline, requiring 24/7 staffing to handle call intake, conduct real-time risk assessments, implement de-escalation techniques, and facilitate timely referrals to localized behavioral health and social services. All activities must strictly adhere to protocols and service level agreements established by the Michigan Department of Health and Human Services to ensure consistent, high-quality crisis response across the state. The subcontract is classified under NAICS code 621420, signaling its focus on mental health and substance abuse facilities, and is managed by the Department of Technology, Management and Budget (DTMB) under the state of Michigan. The solicitation was posted on July 13, 2026, with responses due by July 27, 2026, and performance is expected to occur statewide without a specified physical location.

General Info

Manage Michigan’s 24/7 988 crisis hotline with real-time assessments, de-escalation, and behavioral health referrals per state protocols.

Agency

Michigan → DTMBView Agency

NAICS

621420 - Outpatient Mental Health and Substance Abuse CentersView NAICS

Place of Performance

MI, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 260000000897.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NIA1-171-260000000623-1 | Notice of Award and Synopsis for RFP #260000000897

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 13

subcontract

Response DeadlineJul 27

Deadline has passed

Submission Closed

07/27/2026, 03:50:00 PM UTC

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Organization & Contact Information

AgencyMichigan → DTMB

ContactsNo contacts available

OfficeN/A

Organization / Agency

Michigan → DTMB

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Full operational management of the statewide 988/MiCAL crisis hotline, including 24/7 staffing, call intake, risk assessment, de-escalation, and referral to local services in compliance with MDHHS protocols and SLAs.