This Subcontract opportunity from Maryland was posted on June 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Advanced Cisco CUCM and VoIP Troubleshooting (Tier III Support)

Closed

State & Local

Submission Closed07/08/2024, 08:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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about 9 hours ago

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AI Contract Overview

The Maryland State Department of Education Division of Rehabilitation Services is seeking a subcontractor to provide advanced Tier III support for Cisco CUCM and VoIP troubleshooting. The scope of work focuses on resolving complex technical issues within clustered environments, managing WAN and Telco integrations, performing firmware updates, and executing recovery procedures following catastrophic failures. This opportunity was posted on June 20, 2024, with a response deadline of July 9, 2024. The project falls under NAICS code 541511, emphasizing the need for specialized custom computer programming and technical expertise to maintain critical communication infrastructure.

General Info

Subcontractor needed for advanced Cisco CUCM and VoIP Tier III technical support services.

Agency

Maryland State Department of Education - Division of Rehabilitation Services

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of FY24-DORS-008 / R00B1600044.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CUCM Tier II and III Support and Monitoring Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJun 20

subcontract

Response DeadlineJul 8

Deadline has passed

Submission Closed

07/08/2024, 08:00:00 PM EDT

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Organization & Contact Information

AgencyMaryland State Department of Education - Division of Rehabilitation Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland State Department of Education - Division of Rehabilitation Services

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver advanced Tier III support for complex Cisco CUCM issues, including clustered environments, WAN/Telco integration, firmware updates, and recovery from catastrophic failures.