This Solicitation opportunity from Maryland was posted on June 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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CUCM Tier II and III Support and Monitoring Services

Closed

BPM044949State & Local

Submission Closed07/09/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517919

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POSTED

2 months ago

DEADLINE

N/A

AI Contract Overview

The Maryland State Department of Education's Division of Rehabilitation Services is seeking bids for Tier 2 and Tier 3 support services for its Cisco Call Manager System, along with ongoing monitoring of the infrastructure to ensure proactive issue resolution. The contract aims to provide specialized technical support to maintain the stability and performance of the communication system, which is critical for the department's operations. The project has a budget range between $50,000 and $150,000, reflecting the scope of support and monitoring required. Interested vendors must submit their responses by July 9, 2024. The contract is open to qualified providers under the NAICS code 517919, which pertains to telecommunications infrastructure. The primary point of contact for this solicitation is Brittany Owens, whose email is provided for inquiries. This opportunity is part of Maryland's efforts to ensure reliable communication systems within its state agencies, emphasizing proactive management and support for the Cisco Call Manager infrastructure.

General Info

Agency

Maryland State Department of Education - Division of Rehabilitation Services

NAICS

517919 - All Other Telecommunications

Place of Performance

MD, USA

Set-Aside

NONE

Documents

DORS CUCM Support and Monitoring Services SOW

sow

High

FY24-DORS-008/R00B1600044 - Cisco CUCM Support Bid Form

rfp

High

FY24-DORS-008 / R00B1600044 - Cisco CUCM Tier II and III

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 20

Solicitation

Response DeadlineJul 9

Deadline has passed

Submission Closed

07/09/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyMaryland State Department of Education - Division of Rehabilitation Services

Contacts1 person available

OfficeN/A

Organization / AgencyMaryland State Department of Education - Division of Rehabilitation Services

Office AddressN/A

Contacts

Brittany OWENS

contact@example.gov

Full Description

The Maryland State Department of Education (MSDE), Division of Rehabilitation Services (DORS) is soliciting bids for Tier 2 and Tier 3 support for it's Cisco Call Manager System and monitor the infrastructure to proactively resolve issues when they arise.