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AF-PLM Tier 1-3 Technical Support Services

Active

Federal

Response Deadline11/05/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The AF-PLM Tier 1-3 Technical Support Services subcontract provides comprehensive technical assistance for prime contractors working on US Air Force AF-PLM projects. The scope of work includes managing system functionality, engineering workflows, and data integration through the use of ITSM tools such as Jira Service Desk. The contractor is responsible for delivering Help Desk and Service Management Plans along with detailed monthly statistics to ensure operational transparency. Managed by the Department of Defense under agency FA8770 Aflcmc Gbk, the contract is based in Dayton, Ohio. It mandates strict adherence to service level agreements, requiring a response time within two hours and a resolution for critical issues within four hours. The opportunity is categorized under NAICS code 541519, with a response deadline set for November 5, 2026.

General Info

Technical support subcontract for US Air Force AF-PLM projects based in Dayton, Ohio.

Agency

Department Of Defense → FA8770 Aflcmc Gbk

NAICS

541519 - Other Computer Related Services

Place of Performance

Dayton, OH, 45420, USA

Set-Aside

NONE

Documents

This scope was carved out of FA8770-26-R-B009-SS2.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AF-PLM Capability Integration, Sustainment & Licenses

AI Contract Breakdown

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Timeline

PostedOct 22

subcontract

Response DeadlineNov 5

Submission deadline

Response Deadline

11/05/2026, 08:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8770 Aflcmc Gbk

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA8770 Aflcmc Gbk

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides Tier 1, 2, and 3 technical support for prime contractors on US Air Force AF-PLM projects. Supports system functionality, engineering workflows, and data integration using ITSM tools like Jira Service Desk. Adheres to strict SLAs for response (2-hour) and critical resolution (4-hour). Delivers Help Desk/Service Management Plans and monthly statistics.

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