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P25 System Technical Support & Help Desk

Active

Federal

Response Deadline11/04/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

541519 - Other Computer Related Services

Place of Performance

Palo Alto, CA, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C26126Q1224.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

VAPAHCS Communication Maintenance Services

AI Contract Breakdown

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Timeline

PostedOct 21

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 06:00:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides 24/7 communication infrastructure and first-response triage for prime contractors on VA Palo Alto Health Care System projects. Operates a toll-free telephone line to manage emergency callback requests and dispatch technicians within a 3-hour response window. Utilizes telephony systems and ticketing software. Delivers a managed service desk for emergency maintenance requests.

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