Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Manufacturer Technical Support (Tier 3)

Active

International

Response Deadline10/26/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract for Manufacturer Technical Support (Tier 3) provides direct-from-manufacturer technical assistance to prime contractors working on Triple A S.A. E.S.P. projects in Colombia. The primary objective is to ensure 24/7 technical support availability and incident resolution, specifically focusing on resolving critical platform failures or bugs through the use of manufacturer-specific diagnostic tools. To qualify for this engagement, providers must hold the necessary manufacturer certification to deliver high-level support. The contract emphasizes a strict 7x24 telephone support requirement to maintain platform stability and operational continuity for the agency.

General Info

Certified providers deliver 24/7 Tier 3 manufacturer technical support for Triple A projects.

Agency

Triple A S.A. E.S.P.

NAICS

541519 - Other Computer Related Services

Place of Performance

COL

Set-Aside

NONE

Documents

This scope was carved out of 1000044695.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

WS594(234)2505 - SOLPED - 10(00)044(695) Renovación y soporte de licenciamiento del servicio para la protección de aplicaciones web WAF

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 21

subcontract

Response DeadlineOct 26

Submission deadline

Response Deadline

10/26/2026, 09:00:00 PM UTCin 4 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyTriple A S.A. E.S.P.

ContactsNo contacts available

OfficeN/A

Organization / AgencyTriple A S.A. E.S.P.

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provides direct-from-manufacturer technical support for prime contractors on Triple A S.A. E.S.P. projects. Delivers 7x24 telephone support to resolve critical platform failures or bugs using manufacturer-specific diagnostic tools. Requires manufacturer certification. Delivers 24/7 technical support availability and incident resolution.

Similar Contracts

Same NAICS industry code

Blue Yonder Software Maintenance and Technical SupportThis subcontract opportunity is for Blue Yonder Software Maintenance and Technical Support to serve prime contractors on projects for the State of Alabama Product Division. The selected provider will be responsible for delivering Tier 2 and 3 technical support, applying critical software security patches, and performing regular system health checks to ensure platform stability. To be eligible, the contractor must hold Authorized Blue Yonder Support Partner status and provide detailed maintenance logs and records of resolved support tickets. The solicitation was posted on October 21, 2026, with a response deadline of October 26, 2026. Classified under NAICS code 541519, this engagement focuses on specialized technical maintenance and software support services to maintain the operational integrity of the Blue Yonder platform within the state's infrastructure.

Product Division

POSTED

about 16 hours ago

DEADLINE

AV Conferencing Systems Installation & IntegrationThis subcontract for AV Conferencing Systems Installation and Integration involves the installation and configuration of multi-room conferencing systems for prime contractors working on Pennsylvania Health Department projects in Philadelphia. The scope of work includes the physical installation of cameras, displays, speakers, and microphones, as well as the technical configuration of hardware interfaces and conferencing software. The selected provider is responsible for calibrating video framing and audio levels to deliver fully operational, tested, and commissioned systems. The opportunity was posted on October 21, 2026, with a response deadline of November 24, 2026. Under NAICS code 541519, the contractor must maintain both General Liability and Automobile Liability insurance to be eligible. All deliverables must meet the specific operational standards required by the Health Department to ensure seamless conferencing functionality.

Health Department

POSTED

about 21 hours ago

DEADLINE

in about 1 month

CHANGE ORDER NOTICE: LRS VBS Mainframe Software Maintenance

Solicitation # 27-448DOIT-INFOT-B-54610

This special notice pertains to a change order for LRS VBS Mainframe Software Maintenance, identified by solicitation number 27-448DOIT-INFOT-B-54610. Issued by the State of Illinois through the Department of Innovation and Technology, the notice was posted on October 21, 2026, with a response deadline of November 4, 2026. The primary points of contact for this action are Purchaser Dave Carter and State Purchasing Officer Joshua Sergent. The change order is governed by specific legal and regulatory frameworks, including Section 33E-9 of the Criminal Code, Section 1-15.12 of the Procurement Code, and Section 1.2067 of the CPO-GS Administrative Rules. While the notice serves as a formal announcement of a contract modification, specific details regarding the contract value, pricing, and performance schedules are not provided in the available documentation.

INFOTECH448 - Information Technology

POSTED

about 22 hours ago

DEADLINE

RayStation Technical Support ServicesThe RayStation Technical Support Services subcontract is issued by the Department of Veterans Affairs, specifically through the Network Contract Office 02, to provide specialized technical support and system administration for the VA New Jersey Healthcare System. The scope of work involves troubleshooting system errors, offering technical guidance to VA personnel, and conducting routine health checks for the RayStation Treatment Planning System and its associated host infrastructure. To ensure operational stability, the contractor is responsible for delivering resolved support tickets and detailed system uptime reports. Qualified candidates must hold a technical certification in RayStation system administration to perform these duties. This opportunity falls under NAICS code 541519 and was posted on October 21, 2026, with a response deadline of November 2, 2026.

242-NETWORK Contract Office 02 (36C242)

POSTED

DEADLINE

Data Breach Analysis & Forensic ServicesThe Data Breach Analysis and Forensic Services subcontract is issued by the Department of Veterans Affairs through Network Contract Office 16. This opportunity is specifically set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541519. The project is based in New Orleans and requires the selected provider to perform detailed forensic analysis of data breaches for prime contractors. The scope of work involves utilizing secure data environments and forensic tools to determine the extent of security incidents and identify affected individuals. All activities must strictly adhere to VA Directives and Handbooks concerning information system security. The primary deliverable for this engagement is a comprehensive data breach analysis report. Responses are due by November 4, 2026.

256-NETWORK Contract Office 16 (36C256)

POSTED

DEADLINE

P25 System Technical Support & Help DeskThis SDVOSB set-aside subcontract for the Department of Veterans Affairs involves providing P25 System Technical Support and Help Desk services for the Palo Alto Health Care System. The contractor is responsible for maintaining a 24/7 communication infrastructure and a managed service desk to handle first-response triage and emergency maintenance requests for prime contractors. Key operational requirements include managing a toll-free telephone line for emergency callback requests and ensuring technicians are dispatched within a strict three-hour response window. The project utilizes specialized telephony systems and ticketing software to streamline the dispatch and management process. Performance will take place in Palo Alto, falling under NAICS code 541519. This effort is managed through the Network Contract Office 21 to ensure continuous technical support and rapid emergency response capabilities for critical healthcare system infrastructure.

261-NETWORK Contract Office 21 (36C261)

POSTED

DEADLINE

Cybersecurity and System Compliance SupportThis subcontract opportunity, titled Cybersecurity and System Compliance Support, is issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj. The project focuses on providing specialized cybersecurity expertise to prime contractors working on IT projects for the VA Veterans Canteen Service. The primary objective is to implement security controls and support Continuous Authorization and Monitoring in strict adherence to VA compliance standards and OMB Memorandum M-21-07 regarding the transition to IPv6. The selected provider will utilize federal cybersecurity frameworks and CAM tools to deliver essential security compliance reports, detailed documentation, and vulnerability remediation services. Interested parties should note that the response deadline is November 9, 2026, and the work falls under NAICS code 541519.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

Classified Data Sanitization ServicesThis subcontract involves providing secure erasure and sanitization services for classified data supporting Air Force Sustainment Center F-15 DMS projects. The scope of work focuses on the sanitization of Advanced Display Core Processors and Mission Cartridges using NSA-approved equipment to ensure units are ready for non-classified repair or disposal. The project is managed under the Department of Defense and will be performed in Warner Robins. Due to the nature of the classified data, the contractor must maintain a Facility Security Clearance and ensure all assigned personnel hold the necessary security clearances.

FA8538 Afsc Pzaab

POSTED

DEADLINE

Cybersecurity Engineering and ATO SupportThe Cybersecurity Engineering and ATO Support subcontract, issued by the Department of Defense via Washington Headquarters Services, focuses on providing cybersecurity hardening and regulatory compliance for prime contractors on USW(I&S) projects. The primary objective is to secure Authorizations to Operate (ATO) for Impact Levels 2 through 7 by implementing Risk Management Framework processes, applying DISA STIGs, and managing ICAM integration in accordance with NIST and DoDI 8500.01/8510.01 standards. Due to the sensitive nature of the work, the contract requires a TS/SCI clearance and facility clearance. Performance will take place in Washington, with a response deadline set for November 13, 2026. The effort falls under NAICS code 541519, ensuring that all technical deliverables meet rigorous federal cybersecurity mandates.

Washington Headquarters Services

POSTED

DEADLINE

Managed Technical Support (SLA-Based)The Managed Technical Support subcontract provides ongoing technical assistance and incident response for prime contractors supporting the Naval Surface Warfare Center, Port Hueneme Division. The scope of work focuses on delivering Tier 2 and Tier 3 support for cloud-hosted environments on NIPRNet, with a primary objective of maintaining 99.9% availability and adhering to strict service level agreements for the resolution of critical outages. Due to the nature of the Department of Defense project, all personnel must possess Tier 3 background investigations and CAC enabled access. This SLA-based engagement requires rigorous monitoring and rapid incident response to ensure operational continuity for the Commanding Officer's requirements.

Commanding Officer

POSTED

DEADLINE

Technical Support Services (Help Desk)This subcontract for Technical Support Services (Help Desk) provides essential technical assistance to prime contractors working on Navy Recruiting Command projects. The scope of work includes troubleshooting access issues, offering technical guidance on platform utilization, and managing user accounts and credentials. These services are delivered during normal business hours through the use of customer support ticketing systems to ensure consistent platform uptime and ongoing operational support. Managed under NAICS code 541519 for the Department of Defense and Navsup Flt Logistics Ctr Norfolk, the work is performed in Millington, Tennessee. The opportunity was posted on October 21, 2026, with a response deadline of October 23, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

LoRRca System Software SupportThis subcontract, titled LoRRca System Software Support, is issued by the National Institutes of Health Olao under the Department of Health and Human Services. The contract focuses on providing essential technical support and troubleshooting for LoRRca system software to assist prime contractors working on NIH NHLBI Sickle Cell Branch projects. The primary objective is to ensure software compatibility and functionality for the assessment of red blood cell aggregation and deformability, with deliverables centered on maintaining optimal machine performance. Support services may be delivered either remotely or on-site. Due to the nature of the proprietary software involved, the selected provider must hold OEM certification to gain necessary access. Interested parties should note that the response deadline for this opportunity is November 5, 2026, and the work falls under NAICS code 541519.

National Institutes Of Health Olao

POSTED

DEADLINE

More opportunities from Triple A S.A. E.S.P.

Same awarding agency

Specialized Machinery Rental for Sewer EmergenciesThis subcontract involves the provision and operation of specialized heavy machinery to support prime contractors on sewer emergency projects managed by Triple A S.A. E.S.P. in Barranquilla and Soledad, Colombia. The scope of work includes supplying backhoes, excavators, and trenching equipment specifically for 8 to 10 inch sewer lines, ensuring all machinery is delivered to the site and managed by certified operators. In addition to equipment operation, the contractor is responsible for the transport of machinery and the hauling of surplus materials to authorized disposal areas using dump trucks. The contract requires the delivery of fully operational machinery on-site and the complete removal of all debris resulting from the emergency works.

Construction, Mining, and Forestry Machinery and Equipment Rental and Leasing

POSTED

about 16 hours ago

DEADLINE

Emergency Sewer Main Repair and Installation (8"-10" Diameter)This subcontract involves the emergency repair and installation of sewer piping with diameters ranging from 8 to 10 inches for prime contractors on Triple A S.A. E.S.P. projects. The scope of work is located in Barranquilla and Soledad, Colombia, and requires the execution of excavation, pipe laying, and the disposal of surplus materials. All activities must be performed in accordance with technical specification PI-IN-DC-8 to ensure sewer main sections are fully restored to operational status. The contractor is expected to utilize specialized tools and excavation machinery appropriate for the specified pipe sizes. This opportunity is categorized under NAICS code 237110, with a response deadline set for October 30, 2026.

Water and Sewer Line and Related Structures Construction

POSTED

about 16 hours ago

DEADLINE

Estudio de Mercado - Servicios de reposición de redes de alcantarillado sanitario por emergencia en diámetros de 8 hasta 10 pulgadas

Solicitation # Doc5942480586

Triple A S.A. E.S.P. has issued a Request for Information (RFI) under solicitation number Doc5942480586 to conduct a market study for emergency replacement services of sanitary sewer networks with diameters ranging from 8 to 10 inches. This exploratory and non-binding process aims to gather structured and comparable information from providers to inform a future selection stage. The scope of work is primarily focused on the north and southeast zones of Barranquilla and the municipality of Soledad, with an estimated service duration of twelve months or until assigned resources are exhausted. To participate, providers must demonstrate specific technical and financial capabilities, including the certification of at least 200 square meters of pavement and sidewalk construction or reconstruction. Additionally, they must provide up to three contracts, purchase orders, or invoices from the last five years with a value of 200,000,000 COP or more. All proposals must be submitted in Colombian Pesos via the SAP Ariba Sourcing platform. Selected providers will be required to adhere to technical specification document PI-IN-DC-8 and fulfill tax obligations, including the payment of district stamps within ten days of award notification.

Water and Sewer Line and Related Structures Construction

POSTED

about 16 hours ago

DEADLINE

Platform Administration and Managed ServicesThis subcontract for Platform Administration and Managed Services involves providing technical management and security configuration for prime contractors working on Triple A S.A. E.S.P. projects in Colombia. The scope of work includes managing CDN platforms on a 5x8 schedule, configuring SSL/TLS certificates, maintaining security rules, and handling incident management. The service provider is responsible for ensuring strict compliance with Statutory Law 1581 of 2012. Key deliverables include the submission of monthly administration reports and the maintenance of updated configuration documentation. The solicitation was posted on October 21, 2026, with a response deadline of October 26, 2026.

Computer Facilities Management Services

POSTED

about 17 hours ago

DEADLINE

CDN Licensing and Infrastructure SupplyThis subcontract for CDN Licensing and Infrastructure Supply supports prime contractors working on projects for Triple A S.A. E.S.P. in Colombia. The agreement focuses on the provision of a Content Delivery Network platform and associated data transfer licenses, requiring a minimum monthly data transfer capacity of 3 TB. To ensure reliability, the infrastructure must utilize high-availability data centers and adhere to a strict Service Level Agreement guaranteeing 100% uptime. The contract falls under NAICS code 518210 and was posted on October 21, 2026, with a response deadline of October 26, 2026. The primary objective is the delivery of active CDN services and consistent monthly data transfer capabilities to maintain operational efficiency for the agency's projects.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 17 hours ago

DEADLINE

WS594(234)2505 - SOLPED - 10(00)044(695) Renovación y soporte de licenciamiento del servicio para la protección de aplicaciones web WAF

Solicitation # 1000044695

Triple A S.A. E.S.P. is soliciting proposals for the renewal and support of licensing for a Web Application Firewall (WAF) service. The contract spans twelve months from the approval of required insurance policies and requires a 100% uptime SLA. Key technical deliverables include a minimum monthly CDN data transfer of 3 TB, half-time platform administration (5x8), and 24/7 telephone support directly from the manufacturer. Bidders must provide a current partner certificate from the manufacturer and demonstrate experience implementing security solutions from either Cloudflare or Radware, with evidence of projects executed within the last three years totaling at least 50% of the offer value. The award will be based on an economic qualification criterion, with all offers required to be submitted in US Dollars (USD). Selected contractors must provide a stability bond for at least 20% of the order value and extra-contractual civil liability insurance for at least 30%. Payment terms are set at 45 days, with the exchange rate determined by the TRM most favorable to Triple A S.A. E.S.P. at the time of payment or invoicing. Compliance requirements include a signed Ethics and Compliance Declaration, a detailed shareholding certificate for beneficial ownership, and adherence to Colombian Law 1581 of 2012 regarding personal data protection. Proposals must be submitted via the SAP Ariba Sourcing platform by October 26, 2026.

POSTED

about 17 hours ago

DEADLINE

Supply of Sulzer Pump Bearing CapsThis subcontract involves the supply of one genuine Sulzer lower bearing cap, specifically model ABS XFP PE3-101G-CB1.3-PE230, for use in submersible pumps on projects managed by Triple A S.A. E.S.P. in Colombia. The components must strictly adhere to national technical regulations and established Quality of Goods standards to ensure compatibility and performance. The solicitation was posted on October 21, 2026, with a response deadline of October 28, 2026. This procurement falls under NAICS code 423830 and is intended for prime contractors working with the agency.

Industrial Machinery and Equipment Merchant Wholesalers

POSTED

about 20 hours ago

DEADLINE

Supply of FLYGT Mechanical SealsThis subcontract involves the supply of brand-specific mechanical seals and associated repair kit components for submersible pumping units used in Triple A S.A. E.S.P. projects in Colombia. The scope specifically requires genuine FLYGT mechanical seals compatible with models 3306/736 and 3400.765.0851151.705, ensuring all delivered goods adhere to national technical regulations and established Quality of Goods standards. The procurement process is managed by Triple A S.A. E.S.P. under NAICS code 423830. Interested parties must submit their responses by the deadline of October 28, 2026, following the posting date of October 21, 2026.

Industrial Machinery and Equipment Merchant Wholesalers

POSTED

about 20 hours ago

DEADLINE

WS5942169875 - Solped 1000044693 - 1000044694 - Adquisición de kits de reparación, sellos mecánicos e impulsores para bombas sumergibles

Solicitation # 1000044693-1000044694

Triple A S.A. E.S.P. is conducting an abbreviated invitation to bid for the acquisition of repair kits, mechanical seals, and impellers for submersible pumps in Colombia. The scope of work specifically includes components for FLYGT, Tsurumi, and Sulzer brands, with a total execution period of twelve weeks once the purchase order is perfected. Individual item delivery deadlines vary from five to twelve weeks depending on the specific part. The award will be based on an economic qualification criterion, with ties broken by the earliest submission time. Bidders must submit their offers exclusively through the SAP Ariba Sourcing platform using the mandatory Prices and Quantities Annex to avoid disqualification. The procurement requires bidders to provide current tax registration (RUT), a legal representation certificate issued within 30 days, and a signed Ethics and Compliance Declaration. The successful contractor must provide a quality guarantee policy covering 20% of the contract value for one year and comply with strict data protection laws and COVID-19 mitigation guidelines. For those requiring facility access, valid vehicle insurance (SOAT) and technical-mechanical reviews are mandatory. Invoicing is handled physically at the Sede Recreo Triple A office, and the contracting entity reserves the right to reject any goods that do not meet the offered specifications or national technical regulations.

Industrial Machinery and Equipment Merchant Wholesalers

POSTED

about 20 hours ago

DEADLINE

Medium Voltage Splicing and Termination Kits SupplierThis subcontract involves the supply of specialized medium voltage splicing and termination kits for prime contractors working on Triple A S.A. E.S.P. projects located in Barranquilla, Colombia. The scope of work specifically requires the provision of 3M C-2 15 KV splicing kits and CSJA-JCN/EG-3514M2 cold splicing kits designed for shielded cables ranging from gauge 1/0 to 4/0 AWG. Suppliers must ensure all delivered electrical kits meet specified technical references and comply with national technical regulations. Submission of technical data sheets is a mandatory requirement for compliance. The response deadline for this opportunity is October 30, 2026.

Porcelain Electrical Supply Manufacturing

POSTED

about 20 hours ago

DEADLINE

WS593(550)8628 Solped 10(00)044(687) Adquisición de materiales para proyecto de celda de media tensión de alta 3 ETAP Barranquilla

Solicitation # 1000044687

Triple A S.A. E.S.P. is issuing an abbreviated invitation to bid under solicitation number 1000044687 for the acquisition of electrical materials for a medium voltage cell project in Barranquilla, Colombia. The scope of work requires the supply of three 15 KV medium voltage splicing C-2 3M units, two cold splicing units (Ref CSJA-JCN/EG-3514M2), and twelve T-type connectors (RSTI-S851 Interface C). Proposals must be submitted in Colombian Pesos via the SAP Ariba Sourcing platform by October 29, 2026, at 11:59 PM. Award decisions will be based on an economic qualification criterion, with ties broken by the order of receipt. Eligible bidders must provide technical data sheets for all items, a current RUT, a Chamber of Commerce certificate issued within 30 days, and a signed Ethics and Compliance Declaration. The successful contractor must adhere to strict anti-corruption policies and provide several insurance guarantees within five business days of signing, including performance and quality bonds at 20% of the contract value, third-party liability at 30%, and a 100% advance payment bond if applicable. Invoicing is handled through specific physical channels at the Sede Recreo Triple A office or via designated email for non-electronic billers. All materials must comply with national technical regulations and occupational health and safety standards.

Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers

POSTED

about 20 hours ago

DEADLINE

Supply of ODORMIX SP Filtering MediaThis subcontract involves the supply of ODORMIX SP filtering media to support hydrogen sulfide control projects for Triple A S.A. E.S.P. The contractor is responsible for manufacturing porous spherical granules made from activated carbon, activated alumina, and binders. These materials must meet strict technical specifications, including a minimum CTC activity of 60 percent and a removal capacity of 47 lbs of H2S per 100 lbs of media. The scope of work requires the delivery of 16 units of 40 lb filtering beds to the Sede de Acueducto located at Carrera 8 vía 5 acueducto distrital. This procurement falls under NAICS code 339113 and is intended for prime contractors managing the specified environmental control projects.

Surgical Appliance and Supplies Manufacturing

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS