This Sources Sought opportunity from Department Of Health And Human Services was posted on March 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
AI Tools for Medicare Experience Modernization - Request for Information
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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General Info
Place of Performance
MD, 21244, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
This is a Request for Information (RFI) only. This is NOT a solicitation for proposals, proposed abstracts, or quotations, and it does not commit the Centers for Medicare and Medicaid Services (CMS) to award a contract now or in the future. Likewise, responding to this RFI does not guarantee participation in or award under any future procurement.
The Centers for Medicare & Medicaid Services (CMS) seeks information regarding artificial intelligence (AI) and machine learning (ML) platforms and services that are capable of enhancing the Medicare experience for beneficiaries across digital and voice channels. CMS is interested in solutions that can provide personalized plan recommendations, conversational AI support, predictive analytics, accessible decision support tools, and call center automation to help Medicare beneficiaries make informed plan choices and maximize their coverage.
Please see Attachment.
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