Annual Help Desk EDR Software Support

The Indian Health Service has forecasted an annual contract for Help Desk EDR Software Support, targeting vendors to provide ongoing technical assistance and maintenance for endpoint detection and response software used across its operations. The solicitation is classified under NAICS code 339114, indicating it relates to medical equipment and supplies manufacturing, suggesting the support services are directly tied to health IT infrastructure critical to patient care systems. The contract will require a dedicated help desk function to ensure continuous operational readiness, troubleshooting, and timely resolution of issues related to EDR software across Indian Health Service facilities. Point of contact for program inquiries is Stephen Meacham, while Anna Hulsey serves as the contracting officer, both reachable via official IHS email addresses. The procurement is posted as a forecast with no solicitation number yet assigned, indicating it is in the planning phase ahead of a formal request for proposals. The place of performance and office address are not specified, implying the support may be provided remotely or across multiple locations served by the agency. There is no set-aside designation indicated, meaning the opportunity is open to all eligible businesses regardless of size or ownership status. The forecast was published on May 25, 2026, and potential vendors are encouraged to monitor the official HHS OSDBU portal for future updates and formal solicitation releases.