Annual license for VBVoice for custom SJC system

This contract involves the renewal of an annual license for VBVoice, a programming tool used to add telephone functionality to the Automated Inspection Request System (AIRS) IVR application developed and maintained by St. Johns County. Vocantas is the sole provider authorized to supply licensing and support for VBVoice, making this a sole source procurement. The contract is set for the fiscal year 2026, with a total cost of approximately $5,662.80. The procurement process was initiated through a notice issued on November 3, 2025, which highlights the county’s intention to negotiate directly with Vocantas, emphasizing the exclusivity of the vendor and the specialized nature of the software. The response deadline for potential alternative solutions or responses from other vendors is November 21, 2025. The contract falls under the NAICS code 513210, indicating a focus on software publishers, and is managed by St. Johns County, Florida, with a designated government contact for further inquiries.