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Annual Red Hat Support & Maintenance

Forecast
State & Local

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The District of Columbia Office of the Chief Technology Officer is forecasting a contract for annual Red Hat support and maintenance specifically focused on the Red Hat Enterprise Linux extended life cycle. This procurement falls under NAICS code 541519, which covers other computer related services. The agreement is intended to ensure continued technical support and maintenance for the organization's Linux infrastructure. Further details regarding the solicitation process and specific performance requirements can be accessed through the District of Columbia's official procurement portal.

General Info

DC OCTO seeks annual Red Hat Enterprise Linux extended life cycle support and maintenance.

Agency

District of Columbia → Chief Technology Officer (OCTO)

Place of Performance

DC, USA

Set-Aside

NONE

Documents

0

No documents available

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Organization & Contact Information

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AgencyDistrict of Columbia → Chief Technology Officer (OCTO)
ContactsNo contacts available
OfficeDC
Organization / Agency
District of Columbia → Chief Technology Officer (OCTO)
Office AddressDC
ContactsNo contact information available

Full Description

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RedHat Enterprise Linux extended life cycle

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Same NAICS industry code

NAICS: 541519
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The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days
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