AOC Help Desk/NAF SME

Solicitation FA4890-09-R-0012, issued by the Department of Defense Hq Acc Amic, seeks specialized contract functional operators and technicians to provide operational and technical services for the Air and Space Operations Center weapon system. This system serves as the senior Command and Control element of the Theater Air Control System. The contract provides augmentation for forces at the 608 AOC at Barksdale AFB, 609 AOC at Shaw AFB, 612 AOC at Davis Monthan AFB, and HQ ACC at Langley AFB, as well as deployed CONUS locations. A primary focus is the provision of on-site technical representatives for the ACC Ryan Center AOC Help Desk at Langley AFB, Virginia. The scope of work includes the acquisition of C4I System Managers and Configuration Managers responsible for system validation, requirement coordination, and general maintenance of the AOC weapon system. Due to the sensitive nature of the operations, the contract requires a Top Secret facility clearance and access to COMSEC, SCI, NATO, and foreign government information, with some specific roles requiring a Secret clearance. The contract structure includes a base year with options for additional full-time equivalents and travel, governed by various Service Contract Act wage determinations across Arizona, Louisiana, South Carolina, North Carolina, and Virginia.