This Solicitation opportunity from Government of Canada was posted on July 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Apple Care OS Support (GCS) 25-26
Contract Overview
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Shared Services Canada is soliciting quotations for the procurement of OEM AppleCare OS Support, specifically the Alliance Technical Support tier, to maintain and support existing Apple cellular devices. This contract covers a wide range of operating systems, including iOS, iPadOS, and macOS, and requires the contractor to provide 24/7 phone consulting and technical support. The objective is to ensure comprehensive maintenance and incident response for the Government of Canada's Apple device fleet through a direct OEM support model. The contract is scheduled for a one-year duration, running from September 5, 2025, to September 4, 2026. Bids for solicitation number BPM024074 must be submitted via the P2P portal by August 3, 2025, with the award being granted to the responsive bidder offering the lowest evaluated price. The agreement includes specific requirements for account management and adherence to established incident response times, with pricing structured around product code D5691ZM/A.
General Info
Place of Performance
*Canada, CANSet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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