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Application Sustainment & Help Desk Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington Navy Yard, DC, 20001, USA

Set-Aside

SBA

Documents

This scope was carved out of N0003926R0005.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

STANDARD LABOR DATA COLLECTION AND DISTRIBUTION APPLICATION (SLDCADA) DRAFT REQUEST FOR PROPOSAL

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Organization & Contact Information

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AgencyDepartment Of Defense → Pae Mission Systems
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides end-to-end sustainment and customer support for prime contractors on Navy Enterprise Business Solutions Program Management Office (PMW 220) projects. Operates a Help Desk, provides end-user training, and performs process support for Pay Period, Month End, Quarter End, and Fiscal Year End processing. Requires ITIL Service Management, CMMI, and Section 508 Compliance. Delivers Customer Support Plan and resolved user incidents.

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