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KnowBe4 Subscription Support and Maintenance Provider

Active

State & Local

Response Deadline10/23/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California → State Air Resources Board

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026036.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ #2026036 - KnowBe4 Defend Subscription with Installation and Configuration Services

AI Contract Breakdown

Uniform Contract Format

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Timeline

PostedOct 9

subcontract

Response DeadlineOct 23

Submission deadline

Response Deadline

10/23/2026, 01:00:00 AM UTCin 13 days

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Organization & Contact Information

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AgencyCalifornia → State Air Resources Board

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → State Air Resources Board

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical assistance and maintenance for the KnowBe4 Defend platform for prime contractors on California Air Resources Board (CARB) projects. Manages unlimited online ticket support and provides online documentation during business hours (8:00 am – 5:00 pm PST/PDT). Requires knowledge of KnowBe4 Defend behavioral-based phishing detection. Delivers ongoing technical support and ticket resolution.

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Solicitation RFQ 2026036 is issued by the California Air Resources Board (CARB) to procure a KnowBe4 Defend subscription along with installation and configuration services. The solution is designed to provide the Office of Information Services with real-time visibility into phishing incidents within a single Microsoft 365 tenancy, enabling the tracking and mitigation of attacks through the identification of attacker email addresses, IP information, and file hashes. The scope of work includes the deployment of Exchange Online transport rules, connectors, and user groups via Remote PowerShell scripts, as well as ongoing maintenance and unlimited online ticket support. The contract is estimated to be valued between 5,000.00 and 249,999.99 dollars, with any bid at or above 250,000.00 dollars resulting in automatic rejection. Participation is strictly limited to California Certified Small Business or Microbusiness vendors, and award will be granted to the lowest responsive and responsible bidder on an all-or-nothing basis. Deliverables must be provided within 45 working days of the purchase order execution. Payments are governed by the California Prompt Payment Act, typically processed within 45 days of acceptance or receipt of an undisputed invoice. Bidders must adhere to strict submission guidelines, including the provision of a Bidder Declaration and Small Business Certification, and must disclose any use of Generative AI that materially impacts contract performance. The agreement is subject to the Budget Act, meaning it may be terminated without liability if sufficient funds are not appropriated.

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