AppSense Management Suite for the Enterprise Citrix Shared Desktop Solution
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The contract involves the procurement of maintenance and support services for the AppSense Management Suite, which is integral to the Enterprise Citrix Shared Desktop Solution (ECSDS) used by the agency. AppSense facilitates the management of user profiles by providing user-based policy controls and personalization that deliver settings dynamically based on user context, location, and time. The contract supports continuation of service at the Silver support level through Convergence Technology Consulting, a small business reseller, for a two-year period from November 24, 2013, to November 23, 2015. Replacing the AppSense product is deemed impractical and cost-prohibitive, as doing so could expose the government to significant risks and additional costs estimated at up to $550,000 due to necessary testing, integration, and implementation efforts. The contract emphasizes that maintaining AppSense support is essential to the government’s operational requirements and represents the best interest of the government. The place of performance is Washington, D.C., and the procurement process was initiated through a presolicitation posted on November 19, 2013.
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830 First St, NE, WASHINGTON, DC, 20202, USASet-Aside
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