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AppSense Management Suite for the Enterprise Citrix Shared Desktop Solution

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EDO-FSA-14-000022Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract involves the procurement of maintenance and support services for the AppSense Management Suite, which is integral to the Enterprise Citrix Shared Desktop Solution (ECSDS) used by the agency. AppSense facilitates the management of user profiles by providing user-based policy controls and personalization that deliver settings dynamically based on user context, location, and time. The contract supports continuation of service at the Silver support level through Convergence Technology Consulting, a small business reseller, for a two-year period from November 24, 2013, to November 23, 2015. Replacing the AppSense product is deemed impractical and cost-prohibitive, as doing so could expose the government to significant risks and additional costs estimated at up to $550,000 due to necessary testing, integration, and implementation efforts. The contract emphasizes that maintaining AppSense support is essential to the government’s operational requirements and represents the best interest of the government. The place of performance is Washington, D.C., and the procurement process was initiated through a presolicitation posted on November 19, 2013.

General Info

Two-year contract for AppSense Silver support, essential for Citrix desktop management, Washington D.C.

Agency

N/A

NAICS

511210 - Software Publishers

Place of Performance

830 First St, NE, WASHINGTON, DC, 20202, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhasePresolicitation
Posted

Presolicitation

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Organization & Contact Information

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AgencyN/A
Contacts1 person available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
JulieContract Specialist

Full Description

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Brand Name Justification AppSense Maintenance and Support FSA uses the AppSense Management Suite for the Enterprise Citrix Shared Desktop Solution (ECSDS). AppSense is used to assist with management of user profiles. AppSense Manager provides precise user control with a user-based policy and personalization engine that delivers user and application settings on-demand to any desktop, on any device on the context of the user, location, and time. An order will be placed with Convergence Technology Consulting, a small business reseller for AppSense, to purchase follow-on support at a Silver level. The period of support will be November 24, 2013 to November 23, 2015. It is not practical or cost effective to replace a product for the sole purpose of competing support for a product. Replacing a product can introduce unwarranted risks and can cost the Government up to $550,000 due to testing, integration, and implementation of the new software. It is determined that AppSense support is essential to the Government's requirements and it is in the best interest of the Government to purchase.

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