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Assessment Technical Support Helpdesk

Active

Federal

Response Deadline09/28/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Assessment Technical Support Helpdesk subcontract, managed by the Department of the Interior's Indian Education Acquisition Office, provides critical technical support services for prime contractors working on Bureau of Indian Education projects. The scope of work involves operating a helpdesk to resolve technical issues associated with the reporting platform, the Student Registration Portal, and the assessment platform through the use of remote support tools and a ticketing system. Key deliverables include the successful resolution of technical support tickets and maintained helpdesk availability. To ensure operational security and standardization, the provider must maintain DOI IT Baseline Compliance. This opportunity falls under NAICS code 541519, with a response deadline set for September 28, 2026.

General Info

DOI subcontract for technical helpdesk support for BIE projects, deadline September 28, 2026.

Agency

Department Of The Interior → Indian Education Acquisition OfficeView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NM

Set-Aside

NONE

Documents

This scope was carved out of 140A2326Q0158.

The full solicitation package (15 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

U--Alternate Assessments, CAO

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Timeline

PostedAug 27

subcontract

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 04:00:00 PM UTCin 17 days

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Organization & Contact Information

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AgencyDepartment Of The Interior → Indian Education Acquisition Office

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Interior → Indian Education Acquisition Office

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support services for prime contractors on Bureau of Indian Education (BIE) projects. Operates a helpdesk to resolve technical issues related to the assessment platform, Student Registration Portal, and Reporting Platform using ticketing and remote support tools. Requires DOI IT Baseline Compliance. Delivers resolved technical support tickets and helpdesk availability.

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