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ASTM Standards Help Desk Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The ASTM Standards Help Desk Support subcontract, issued by the Naval Surface Warfare Center under the Department of Defense, provides essential technical and navigational assistance to prime contractors working on NAVSEA projects. The scope of work centers on the operation of a help desk ticketing system designed to resolve user access issues, troubleshoot web-based product tools, and offer guidance on securing both electronic and paper copies of required standards. Performance for this contract will take place at the Washington Navy Yard. Classified under NAICS code 541519, the project ensures continuous help desk availability to maintain seamless access to critical technical documentation and tool functionality for authorized users.

General Info

DoD subcontract for ASTM Standards help desk technical support at Washington Navy Yard.

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington Navy Yard, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of N6426727Q5001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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ASTM Database Access

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Surface Warfare Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical and navigational support for prime contractors on NAVSEA projects. Operates a help desk to resolve user access issues, provides guidance on obtaining electronic and paper copies of standards, and troubleshoots web-based product tool access using a help desk ticketing system. Delivers ongoing help desk availability and issue resolution.

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