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AudioCare Software Preventative Maintenance and Support (PM&S)

Active
Federal

Contract Overview

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This subcontract involves providing preventative maintenance and technical support services for AudioCare software modules, specifically AudioPrefill, TM-PreFill, and TM-Communicator. The work is performed for prime contractors on Department of Veterans Affairs pharmacy projects located across VISN 10. The primary objective is to ensure operational software systems through the execution of established PM&S protocols and the delivery of detailed support logs. To be eligible, contractors must possess manufacturer authorization to access proprietary systems and maintain a valid SAM UEI registration. The project falls under NAICS code 541512 and is managed by the Department of Veterans Affairs Network Contract Office 10.

General Info

Preventative maintenance and technical support for AudioCare software for VA pharmacy projects.

NAICS

541512 - Computer Systems Design Services

Place of Performance

OH

Set-Aside

NONE

Documents

This scope was carved out of 36C25027F0076.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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DA10--Legacy VHA VISN 10 - AudioCare Modules and PM&S Services

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs preventative maintenance and technical support services for installed AudioCare software modules for prime contractors on Department of Veterans Affairs (VA) pharmacy projects. Executes PM&S protocols for AudioPrefill, TM-PreFill, and TM-Communicator modules across VISN 10 locations. Requires manufacturer authorization to access proprietary systems and SAM UEI registration. Delivers operational software systems and support logs.

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