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Automated Patient Communication Support (Phone, Text, Email, Web)

Active

Federal

Response Deadline10/16/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Veterans Affairs → Network Contract Office 19 (36C259)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

CO

Set-Aside

NONE

Documents

This scope was carved out of 36C25927Q0005.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7A21--VISN AudioCare Products

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedSep 29

subcontract

Response DeadlineOct 16

Submission deadline

Response Deadline

10/16/2026, 04:00:00 PM UTCin 15 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support for automated communication delivery mechanisms for prime contractors on Department of Veterans Affairs VISN 19 projects. Maintains self-help tools for pharmacy, clinical, financial, and appointment services via phone, text, email, and internet using SMS gateways and VoIP systems. Requires HIPAA-compliant data transmission standards. Delivers operational omnichannel communication channels.

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