Autonomous Wheelchair Services

DFW Airport is soliciting proposals for the provision of fully autonomous wheelchairs, initially to be deployed in the International Arrivals area with potential for expansion across the airport over a five-year contract term. The solicitation, numbered PA2112 and posted on May 13, 2026, with responses due by June 9, 2026, falls under NAICS code 532283 and is governed by Texas Local Government Code and Government Code 2254, with no business enterprise goal set. Proposals must be submitted electronically via the Bonfire portal and structured in a single unified format with specific page limits for each section, including a cover letter, executive overview, statement of work, management and implementation plans, resumes, reference list, and a Gantt chart. The evaluation is based on a trade-off process with technical compliance and quality of the solution carrying the most weight at 45 points, followed by customer service and maintenance plan (20 points), management and implementation (15 points), and price (20 points), where proposals exceeding double the lowest acceptable price receive zero points. Key performance deliverables include a Gantt chart, organizational chart, staff allocation schedule, quality control plan, minimum service guarantees, and performance incentives, all aligned with generally accepted industry standards and federal, state, and local laws including OSHA regulations. All equipment must be delivered F.O.B. Destination to the airport's headquarters, with inspection and final acceptance performed on-site by the Airport Authority. Pricing is submitted as placeholders at $0.00 per line item, with bidders required to propose values for initial setup and monthly lease and maintenance for varying unit quantities across years, including alternative configurations ranging from 2 to 15 units. Contractors must comply with stringent airport security requirements, including obtaining SIDA badges for personnel through fingerprint-based criminal history checks and TSA security threat assessments, enrolling in FBI RAP BACK continuous monitoring, and designating two authorized signatories for badge management. Information security compliance mandates adherence to ISO 27002 or NIST SP 800-53, encryption of all PII, annual training certification, and mandatory reporting of data breaches within two days. All work product and intellectual property developed under the contract is assigned to the Airport, and contractors are strictly prohibited from disclosing confidential data without prior written approval. Contractors must also disclose any terminated contracts from the past two years, key personnel time allocations, and potential organizational conflicts of interest,