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This Solicitation opportunity from Department Of State was posted on January 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Avaya Onsite Domestic Maintenance

Awarded
19AQMM24R0004Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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Solicitation 19AQMM24R0004 is issued by the Department of State Bureau of Information Resources Management to secure an Avaya Platinum Certified service provider for on-site domestic maintenance, repair, and software license management. This total small business set-aside requires the contractor to be an Avaya Federally Authorized small business certified partner. The scope of work covers approximately 100 domestic locations, including various state annexes across Washington DC, Virginia, Maryland, and New York, providing Preferred Support 8x5 with Upgrade Advantage. The contract structure consists of a base year running from April 1, 2024, to March 31, 2025, with four subsequent option years. Prospective vendors must submit a comprehensive proposal including a technical approach, pricing schedules, and a Cybersecurity Supply Chain Risk Management questionnaire based on NIST SP 800-53. Evaluation criteria include past performance, technical ability, and compliance with NDAA certifications regarding covered telecommunications equipment. Bidders are required to provide specific labor and material quotes based on provided service request scenarios, such as hardware repair and system decommissioning. Program management functions include detailed reporting and the use of formal decommission forms to manage site and license counts for quarterly invoicing.

General Info

Contract Value

$3,947,924.61

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Washington, DC, 20006, USA

Set-Aside

SBA

Award Issued Date

Documents

11

19AQMM24R0004 - Amendment 001: Avaya Domestic Maintenance 2024

PDF, High priority: read this firstamendment
High

19AQMM24R0004 - Avaya Domestic Maintenance 2024

PDF, High priority: read this firstifb
High

Attachment 6 - Service Request Scenarios

DOCX, High priority: read this first1 page · specifications
High

Avaya Maintenance for Domestic Locations - Statement of Objectives

DOCX, High priority: read this first8 pages · sow
High

C-SCRM Questionnaire

XLSX, High priority: read this first1 page · sow
High

Express NDAA Certification - Attachment 1

PDF, High priority: read this firstcertification
High

Solicitation 19AQMM24R0004 - Avaya On-Site Domestic Maintenance Q&A

DOCX, High priority: read this first3 pages · q-and-a
High

Support Locations and Prices Service Requests

XLSX, High priority: read this firstspecifications
High

Support Locations Prices and Service Requests - Amendment 001

XLSX, High priority: read this first5 pages · amendment
High

Avaya Maintenance Past Performance Questionnaire

DOCX, Low priority4 pages · past-performance
Low

Department of State Decommission Form - Avaya Onsite Maintenance Contract

DOCX, Low priority1 page · other
Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update
PhaseAwarded
Posted

Solicitation

Notice updated

Response deadline changed from Jan 12, 2024 to Jan 26, 2024. The notice description changed.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of State → Acquisitions - Aqm Momentum
Contacts1 person available
OfficeWASHINGTON, DC, 20520, USA
Office AddressWASHINGTON, DC, 20520, USA
Contacts
Andrew Rothstein

Full Description

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This soliciation is for Avaya On-site Domestic Maintenance. Per Avaya only Avaya Federally Authorized small business certified partner are authorized to perform the work and eligible for award. January 9, 2024 - This is Amendment 001 to the solicitation.

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