B -- OMB Circular A76 Study for the National Customer Services Center (NSCS) Kansas City, Missouri

The contract pertains to the final decision on the Request for Proposal TFTP-MN-03-R-0001 concerning services for the National Customer Services Center in Kansas City, Missouri. The decision awards the performance of these services to in-house resources rather than an external contractor. This action follows an OMB Circular A76 Study, which assesses the feasibility of outsourcing versus in-house performance for federal services. The contracting agency involved is the General Services Administration's Office of Management Services, which is responsible for overseeing this process. The solicitation was posted in December 2004, and the NAICS code associated with the contract is 561439, relating to business support services. Although the solicitation originated from the GSA office in Atlanta, Georgia, the place of performance is designated for the National Customer Services Center in Kansas City. For further inquiries, Kimberly McFall, the Contract Specialist, is the designated point of contact. This decision indicates a preference for federal employees to perform the services, aligning with the government’s assessment of efficiency and cost-effectiveness.