B506--Standardized Functional Outcome Metric Service (VA-22-00108351)

1.0 PURPOSE This is a SOURCES SOUGHT NOTICE / REQUEST FOR INFORMATION (RFI); not a pre-solicitation notice or solicitation for proposals/quotations. The purpose of this notice is to: Determine if sources capable of satisfying the agency's requirements exist; Determine if commercial items suitable to meet the agency's needs are available or could be modified to meet the agency's requirements; and Determine the commercial practices of company's engaged in providing the needed service or supply. Pursuant to FAR Part 6 and FAR Part 19, competition and set-aside decisions may be based on the results of this market research. The Veterans Affairs Commodities and Services Acquisition Services, in support of Veterans Health Administration (VHA), are contemplating the need and requirements for Standardized Functional Outcome Metric. The Department of Veterans Affairs Office of Prosthetic and Rehabilitation is committed to providing the highest quality physical medicine and rehabilitative care to Veterans. To this end, it is incumbent upon VA medical rehabilitation practitioners to evaluate the outcomes of rehabilitation programs, demonstrate the effectiveness and efficiency of care, provide focused case management and compare favorably to the outcomes achieved among different VA service providers, and in some instances with the private sector. There has always been a need to document the severity of patient disability and to establish rehabilitative outcome standards based on each specific severity level. 2.0DESCRIPTION The VA is interested in the continuing participation in an international functional assessment data analysis and reporting for medical rehabilitation for disabled veterans. Functional assessment data of each patient admitted to and discharged from rehabilitation bed-services collected will be submitted to the contractor. Enrollment data system entitles VA to compare data to a large group of private sector rehabilitation facilities that also hold membership with the contractor. All facilities within the VA continuum of care can enter their functional assessment data for patients treated at any bed location. From this data, a contractor can compile quarterly outcome reports that are made available to each member facility. VA is asking interested vendors to submit capability statements in comparison standardized functional outcome data from non-VA facilities across the U.S. This RFI is issued to understand the participant s limitation or any additional information interested parties are willing to provide. The VA is interested in the participation of non-VA entities and the capability for their information technology to ensure compliance with VA data security requirement. 3.0 DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. Additionally, this RFI does not obligate the Government to the issuance of a Request for Proposal. All information received in response to the RFI that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. In accordance with FAR 15.202 (e), responses to this notice are not an offer and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. Capability Statement Instructions: In response to the attached Draft Statement of Work (SOW), VA hereby solicits capability statements from interested contractors. These statements shall be no longer than 15 pages (double-spaced, with a minimum of one-inch margins and 12 point font). Interested parties having the capabilities necessary to perform the stated requirements may submit capability statements. This notice is provided as information to the marketplace and is an invitation for potential offerors to express interest and provide information regarding their relevant capabilities. Information submitted in response to this notice may be used as a basis for a future solicitation and/or as a basis for more in-depth research of an organization's capability. If a solicitation is issued at a later date then the Department of Veteran Affairs (VA) anticipates awarding a single award Base Year plus 4 Option Years under resulting contract. All Contractor and subcontractor personnel shall be subject to the same Federal security and privacy laws, regulations, standards and VA policies as VA, including the Privacy Act, 5 U.S.C. §552a, and VA personnel, regarding information and information system security. Contractors must follow policies and procedures outlined in VA Directive 6500, Information Security Program which is available at: VA Publications and its handbooks to ensure appropriate security controls are in place. The Contractor will have access to Sensitive Information contained in Veterans or Service members' records. All Contractor's and subcontractor's personnel working with VA Sensitive Information are subject to the same investigative requirements as those of regular VA appointees or employees who have access to the same types of information. The level of background security investigation will be in accordance with VA Directive 0710, Handbook 0710, which are available at: VA Publications and VHA Directive 0710 and Implementation Handbook 0710.01, which are available at: https://www.va.gov/vhapublications/publications.cfm?pub=2. Contractors are responsible for screening its employees. 4.0 SUBMISION AND CONTACT INFORMATION Please submit responses to the questionnaire via email in Microsoft Office format by 07/06/2023 to the Contracting Office at the below listed address. You may also submit supplemental materials such as brochures etc. to the Contract Officer, Caroline West, at the same address. All supplemental material must be received by deadline date. Email and responses should be mailed to the following address: Email: contact@example.gov. Questionnaire Name of Organization/Corporation: Corporate Address: __________________ DUNS Number: __________________ Point of Contact Name & Title: __________________ Phone Number: ___________________ Email Address: ___________________ Socio-Economic Category (if known): HUBZone 8(a) Small Business Veteran Owned Small Business Service-Disabled Veteran-Owned Small Business Women Owned Small Business North American Industry Classification System Code (NAICS), please list all codes: MINIMUM TECHNICAL REQUIREMENTS Standardized Functional Outcome Metric Rehabilitation Bed Service Enrollments Subscription Task 1. The Potential contractor shall provide up to 45 subscription memberships for each rehabilitation bed service within VA. Specifically, this would include acute and sub-acute medical rehabilitation programs. Subscription includes training materials on the standardized functional outcome metric, credentialing services to ensure baseline knowledge on application of the standardized functional outcome metric, quarterly reports summarizing bed service activity and outcomes, and support services from contractor s Clinical and Technical help desks. Support services will include, but are not limited to, scoring recommendations based on a specific case scenario, password and technical assistance for its website and general support. Each enrolled site will be issued an online account which hosts the standardized functional outcome metric training materials, credentialing testing and quarterly report postings. Quarterly reports included in the subscription will include the acute and subacute rehabilitation bed service reports provided to each participating VA bed unit location. Reports will contain aggregate data breaking down the diagnostic and demographic composition and characteristics of the patients, as well as summarizing their outcomes. A separate summary report providing a parallel breakdown of non-VA bed units will be made available to the VA facilities as a comparative reference. Reports format will be as consistent as possible with reports provided to proprietary facilities, with special emphasis on impairments signifying brain injury, stroke, amputation and orthopedic conditions. No future changes to the reports will be made without written agreement from both parties. Task 2.Credentialing Services for Non-Bed/Continuum Programs The Potential contractor shall provide credentialing services and access to an online credentialing system to up to135 VA non-bed/continuum programs access to the on-line credentialing system. In support of the VA training and credentialing activities the contractor will provide access to the following educational documents online: Standardized functional outcome metric Clinical Guide Credentialing Examination Packet/Information The contractor shall provide web-based training at VA request on topics related to the standardized functional outcome metric and analysis of the reports. Topics may include: Standardized functional outcome metric measure Accuracy Training and Credentialing Report interpretation & analysis Advanced report interpretation & analysis for performance improvement. The Potential contractor shall be available to address related questions from the field facilities and will supply online reports to each field facility and a summary report to VACO regarding the credentialing results quarterly. Quarterly reports will be provided to each participating VA facility providing rehabilitation services within the continuum of care (Facility Level VA Continuum Reports). Reports will contain aggregate data breaking down the composition and characteristics of the patients, as well as summarizing their outcomes. Report formats will be as consistent as possible with reports provided to VA medical rehabilitation programs, with special emphasis on impairments signifying brain injury, stroke, amputation and orthopedic conditions. No future changes to the reports will be made without written agreement from both parties. Task 3. Corporate Reports The potential contractor shall produce valid and reliable VACO corporate roll up reports on a quarterly basis, henceforth referred to as Special Reports and submit this report to the Contracting Officer s Representative. These reports will contain a summary of the credentialing activity at each facility, clinical activity and standardized functional outcomes. Content for the corporate reports will summarize the facility-level reports. Contractor will provide data analysis and consultation in support of any report modification at the request of the VA. An overview of the corporate reports is as follows: Bed programs: Separate corporate lateral reports will be provided for acute and subacute rehab programs. These detailed reports provide standardized functional outcomes data for each enrolled facility, and VA totals for the most recent rolling twelve month period. The corporate report series will provide relevant outcomes data and charts in a number of reports. Comparative reports including aggregate data from proprietary facilities will be included for the bed programs. Non-bed programs known as Continuum Reports: Summary information on all cases for prior twelve months ending on the quarter twelve and most recent quarter with breakout detail for stroke, brain, amputation and orthopedic cases include severity adjustment. Pricing Task 4 Secure Data System The potential contractor shall provide a secure database in accordance with VA Handbook 6500, Risk Management Framework for VA Information Systems Tier 3: VA Information Security Program , VA Handbook 6500.1, Electronic Media Sanitization , VA Handbook 6500.2, Management of Data Breaches Involving Sensitive Personal Information (SPI) , and VA Handbook, 6500.5, Incorporating Security and Privacy in System Development Lifecycle , to support the data collection, analysis and reporting requirements to support use of the Standardized Functional Outcome Metric. VA users will be provided with a secure web based login to access training materials and enter project information based on their associated role. The system will be restructured as needed to ensure it is comprehensive and user friendly and comply with current Information Technology (IT) standards. The Potential Contractor shall administer and provide project oversight for the secure database. The potential Contractor shall provide analysis of system and site performance based on key analytics generated by the system. The potential Contractor shall provide user administration, monitoring, testing, optimization and user support. Deliverables: Fully configured Database, updates NTE 2 annually Reporting and data export capability Secure login for VA staff Access to training materials Quarterly monitoring reports on system availability and user access CLIN Description Est. Qty Unit Price Total Cost 1001 Rehabilitation Best Service Enrollment 45 EA $0.00 $0.00 1002 Credentialing Services for Non-Bed/Continuum Programs 135 EA $0.00 $0.00 1003 Education & Training - - - - 1003A Virtual 4 Session $0.00 $0.00 1004 Corporate Report 8 EA $0.00 $0.00 1005 Data Analysis & Consultation 5 HR $0.00 $0.00 Response to this RFI shall include pricing Additional Information: QUESTIONS - Please provide the following information: 1. Is the contractor able to provide comparison standardized functional outcome metric data from non-VA facilities across the USA? If yes. Explain capabilities 2. How many non-VA cases are collected using the standardized functional outcome metric annually across the USA? 3. Has the contractor's IT system been reviewed by VA to ensure compliance with VA data security requirements? 4. Does the contractor have an online credentialing exam system in place? Explain. 5. Develop pricing approach. 6. Provide estimated prices for the services listed herein