This Government Contract opportunity from Government of Canada was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Bilingual Technical Support and Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract calls for the provision of ongoing bilingual technical support and help desk services to staff of the Courts Administration Service, ensuring seamless operational support during regular business hours. Services include troubleshooting technical issues, answering user inquiries, and delivering SLA-based reporting to maintain accountability and service quality. The work is required to be performed in both official languages to accommodate the federally mandated bilingual environment, with a strong emphasis on responsiveness and adherence to service level agreements. This subcontract is issued by the Government of Canada through the Courts Administration Service and is targeted toward providers capable of delivering reliable, high-quality support within the National Capital Region. The solicitation was posted on April 28, 2026, with responses due by May 13, 2026, and falls under NAICS code 541519 for other computer-related services. All work must be conducted in alignment with federal standards for accessibility, language proficiency, and service delivery, ensuring uninterrupted technical assistance to CAS personnel across their operations.
General Info
Agency
NAICS
Place of Performance
National Capital Region (NCR), CANSet-Aside
Documents
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Timeline
Submission Closed
