This Government Contract opportunity from Government of Canada was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Bilingual Technical Support and Help Desk Services

Closed

International

Submission Closed05/13/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

International

RF Wireless Penetration Test

Solicitation # S-RFP 26-052

E-Comm Communications for British Columbia Inc. is seeking proposals for an RF Wireless Penetration Test under solicitation number S-RFP 26-052. This project is managed by the Province of British Columbia and will be performed within the state of British Columbia. The solicitation was posted on September 18, 2026, and the deadline for responses is October 2, 2026, at 9:00 PM. Interested parties can find further details and submission guidelines through the provided BC Bid portal link.

E-Comm Communications for British Columbia Inc. (E-Comm)

POSTED

DEADLINE

Cybersecurity Technical ServicesThis subcontract for Cybersecurity Technical Services supports prime contractors on modernization projects for the Teacher Retirement System of Texas. The primary objective is to enhance the organization's cybersecurity posture through a combination of security auditing, threat mitigation, and system hardening. These efforts are executed using specialized security auditing tools to ensure a robust defense against potential threats. The scope of work involves the delivery of comprehensive security assessments, hardened system configurations, and detailed vulnerability reports. This engagement falls under NAICS code 541519 and is managed through the Texas state agency system, with a response deadline set for October 21, 2026.

Teacher Retirement System of Texas

POSTED

DEADLINE

Dedicated Helpdesk Support for Childcare PortalsThis subcontract provides dedicated helpdesk support and portal maintenance for prime contractors working on Alabama Department of Human Resources Child Care Services projects. The scope of work includes operating a helpdesk for families and providers, maintaining public-facing online portals, and assisting users with navigating childcare subsidy eligibility within the Arise Care system. The project falls under NAICS code 541519 and requires the participating entity to be enrolled in E-Verify. This opportunity was posted on September 18, 2026, with a response deadline of September 24, 2026, for the agency of Child Care Services and Workforce Development in Alabama.

Child Care Services & Workforce Development

POSTED

DEADLINE

253059 Caption IT, ADRS RQ27*378001

Solicitation # SRC0000036480

POSTED

DEADLINE

Platform Technical Support & Help Desk ServicesThe Platform Technical Support and Help Desk Services subcontract provides Tier 1 and Tier 2 technical assistance for prime contractors operating on Minnesota State Colleges and Universities projects. The service utilizes a customer success model featuring named account teams and campus-level onboarding to deliver troubleshooting for Windows, macOS, and Linux environments. Key operational priorities include managing authentication resilience during SSO or LMS failures and maintaining strict adherence to AI data protection standards. This engagement focuses on the delivery of comprehensive technical support services and the efficient resolution of support tickets under NAICS code 541519. The contract is associated with the Minnesota State Colleges and Universities System, with a response deadline set for October 21, 2026.

Minnesota State Colleges and Universities System

POSTED

DEADLINE

Cybersecurity & Compliance AuditingThis subcontract for Cybersecurity and Compliance Auditing supports prime contractors on New Hampshire DHHS NECSES projects. The scope of work involves performing security assessments and compliance auditing to ensure systems meet IRS Publication 1075 and Federal Office of Child Support and Enforcement standards. The selected provider will utilize security scanning and penetration testing tools to deliver vulnerability assessments, security certifications, and detailed compliance reports. Additionally, the contract requires ensuring adherence to Section 508 and WCAG 2.A accessibility standards. This opportunity falls under NAICS code 541519 and is managed by the New Hampshire Division of Human Services. Interested parties must respond by October 16, 2026.

Dhhs-Division Of Human Services

POSTED

DEADLINE

Software Account Administration and Technical SupportThis subcontract, titled Software Account Administration and Technical Support, supports prime contractors on Department of the Interior Bureau of Indian Affairs projects. The scope of work involves the administrative setup, user onboarding, and technical support for facial recognition software. Specifically, the provider is responsible for configuring user accounts for six authorized personnel, managing license renewals, and providing platform troubleshooting through the Clearview AI Administrative Portal. The primary deliverables include fully configured operational accounts and detailed technical support logs. This requirement falls under NAICS code 541519 and was posted on September 18, 2026, with a response deadline of September 22, 2026.

Bureau Of Indian Affairs

POSTED

DEADLINE

Deployment Support & Technical AssistanceThis subcontract for Deployment Support and Technical Assistance focuses on providing technical support and at-the-elbow assistance for prime contractors working on Indian Health Service PATH EHR projects. The scope of work includes troubleshooting installation issues, performing user orientation via remote support tools and ticketing systems, and delivering comprehensive technical support logs to ensure successful user onboarding. The opportunity is issued by the Department of Health and Human Services under the Division of Acquisitions Policy Hq and is designated as an Indian Economic Enterprise set-aside. It falls under NAICS code 541519, with a posting date of September 18, 2026, and a response deadline of September 28, 2026.

Division Of Acquisitions Policy Hq

POSTED

DEADLINE

AI Extraction Validation and Data Quality TestingThis subcontract for the FDA Office of Acquisition and Grant Services focuses on AI Extraction Validation and Data Quality Testing. The selected provider will perform validation and testing of Agentic OCR and data extraction for prime contractors, specifically targeting unstructured documents such as medical records and handwritten forms. Key responsibilities include conducting Human-in-the-Loop accuracy audits and validating AI-proposed FOIA redactions to ensure data integrity. The project requires the delivery of certified case package templates, accuracy metrics, and detailed validation reports. Performance will take place in Silver Spring, Maryland, and requires personnel to hold a U.S. Government security clearance. The opportunity is categorized under NAICS code 541519, with a response deadline of September 24, 2026.

FDA Office Of Acq Grant Svcs

POSTED

DEADLINE

Real-Time User Interface (UI) Access & Technical SupportThis subcontract with the US Census Bureau under the Department of Commerce provides prime contractors with access to a real-time user interface for Places data and comprehensive technical support. The scope of work includes managing a cloud-based UI/UX platform, facilitating API integration, and overseeing a technical support ticketing system to ensure seamless operational functionality. The contract delivers active user accounts and necessary licenses for the UI, with performance centered in Suitland, Maryland. Classified under NAICS code 541519, the opportunity was posted on September 18, 2026, with a response deadline of October 18, 2026.

POSTED

DEADLINE

ITASCA Software Technical Support and Maintenance ServicesThis subcontract, titled ITASCA Software Technical Support and Maintenance Services, is issued by the CDC Office of Acquisition Services under the Department of Health and Human Services. The contractor will provide technical support and software maintenance for the ITASCA software suite to assist prime contractors on CDC Pittsburgh Mining Research Division projects. Key deliverables include the provision of security updates, software patches, and technical support to ensure the suite remains compatible with various operating environments. To be eligible, the contractor must possess authorized support status from ITASCA and demonstrate expertise in numerical modeling for mining safety. The scope of work involves delivering timely support responses and version updates to researchers. The opportunity was posted on September 18, 2026, with a response deadline of September 22, 2026, falling under NAICS code 541519.

CDC Office Of Acquisition Services

POSTED

DEADLINE

C-40A Software Technical Support and IntegrationThe C-40A Software Technical Support and Integration subcontract is issued by the Naval Air Warfare Center Air Division under the Department of Defense. The primary objective is to provide installation, training, and maintenance of Teledyne software for prime contractors working on C-40A aircraft projects. Key responsibilities include implementing software upgrades, resolving technical incidents, and delivering operator training on health monitoring tools. To qualify, personnel must possess technical certification in Teledyne products and demonstrate familiarity with C-40A systems. The contract requires the delivery of operational software and detailed training records. This opportunity falls under NAICS code 541519 and has a response deadline of September 23, 2026.

Naval Air Warfare Center Air Division

POSTED

1 day ago

DEADLINE

in 3 days

AI Contract Overview

The contract calls for the provision of ongoing bilingual technical support and help desk services to staff of the Courts Administration Service, ensuring seamless operational support during regular business hours. Services include troubleshooting technical issues, answering user inquiries, and delivering SLA-based reporting to maintain accountability and service quality. The work is required to be performed in both official languages to accommodate the federally mandated bilingual environment, with a strong emphasis on responsiveness and adherence to service level agreements. This subcontract is issued by the Government of Canada through the Courts Administration Service and is targeted toward providers capable of delivering reliable, high-quality support within the National Capital Region. The solicitation was posted on April 28, 2026, with responses due by May 13, 2026, and falls under NAICS code 541519 for other computer-related services. All work must be conducted in alignment with federal standards for accessibility, language proficiency, and service delivery, ensuring uninterrupted technical assistance to CAS personnel across their operations.

General Info

Provide bilingual technical support and SLA-managed help desk services for CAS staff in NCR.

Agency

Government of Canada → Courts Administration Service

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

This scope was carved out of 5X001-26-0088.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Publishing Court Decisions Online

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedApr 28

subcontract

Response DeadlineMay 13

Deadline has passed

Submission Closed

05/13/2026, 07:00:00 PM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyGovernment of Canada → Courts Administration Service

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Courts Administration Service

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of ongoing bilingual technical support and help desk services for CAS staff during regular business hours, including troubleshooting and SLA-based reporting.

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS