Billing Landscape Scan

This contract involves a collaborative analysis between the Oregon Department of Human Services (DHS) and the Department of Health and Human Services (HHS) to identify shared opportunities and improve administrative processes related to billing and referrals. Both departments have distinct organizational structures and limited administrative capacity, which must be taken into account when developing deliverables and proposals. HHS, with a staff of 450 spread across eight divisions including Public Health, Disability, Aging and Veteran Services, and Administrative Services, supports centralized operations like financial management and project coordination through contributions from its various divisions. DHS, staffed by 115 full-time employees, has expanded into six primary teams encompassing areas such as Finance, Rental Assistance, Real Estate, Homeless Programs, and Strategic Initiatives, utilizing a braided funding model that incorporates multiple funding sources. The analysis will consider existing systems used for referral and billing purposes, such as EPIC, MMIS, Oregon Access, OCHIN Epic, and the UniteUs platform, noting that HHS does not house a Federally Qualified Health Center. The solicitation, titled "Billing Landscape Scan" (Number 2026.012-RFP), was issued by HHS with a response deadline set for early February 2026. The project is based in Hillsboro, Oregon, and points of contact include Megan Shuler, Education and Outreach Supervisor, and Kiersten Vanderhoof, Senior Procurement Analyst. The joint effort aims to leverage the strengths and resources of both departments to enhance operational efficiencies and effectiveness in billing and referral systems.