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BPHC Organizational Performance Improvement to Enhance Customer Experience Delivery

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Health Resources and Services Administration is forecasting a contract aimed at improving organizational performance to enhance customer experience delivery through BPHC Organizational Performance Improvement. The effort, identified by the NAICS code 541611, focuses on strategic initiatives that elevate service quality and client engagement within the organization’s operational framework. This procurement is intended to support the agency’s broader mission of optimizing health care access and delivery by strengthening internal processes and customer-facing systems. Phillip Jordan serves as the Program Point of Contact, while Kwasi Antwi is listed as the Contracting Officer, both reachable via their respective HRSA email addresses. The contract opportunity was posted on May 25, 2026, and is currently in the forecast phase with no solicitation number yet assigned. There is no indicated set-aside type or specific place of performance detail, and the contract will likely involve consulting or performance improvement services tailored to federal health programs. Stakeholders are directed to the provided public portal for updates and further information as the opportunity progresses toward formal solicitation.

General Info

HRSA seeks consulting services to improve BPHC performance and enhance customer experience delivery.

Agency

Health Resources and Services Administration → Health Resources And Services Administration

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyHealth Resources and Services Administration → Health Resources And Services Administration
Contacts2 people available
OfficeN/A
Organization / Agency
Health Resources and Services Administration → Health Resources And Services Administration
Office AddressN/A
Contacts
Phillip Jordan
Kwasi AntwiContracting Officer

Full Description

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BPHC4 C 6883 BPHC Organizational Performance Improvement to Enhance Customer Experience Delivery

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