BRAND NAME AGILENT OPENLAB CDS AND ECM SOFTWARE MAINTENANCE

The Office of Pharmaceutical Quality Research within the FDA requires a maintenance service contract for the Agilent OpenLab CDS and ECM software systems, which are critical to daily analytical operations including HPLC control, chromatographic data analysis, and regulatory study support. The contract, solicited under number 75F40126Q00330, is a firm-fixed price agreement with a base period running from September 11, 2026, to September 10, 2027, and includes an option to extend for an additional year, not to exceed two years total. The scope encompasses delivery of the OpenLab ECM Enterprise Server Software, 32 named user licenses for St. Louis and 50 for Silver Spring, instrument connectivity, LCMS QQQ Mass Hunter Software, access control software, and accompanying Installation and Operational Qualification reports—all required to meet Section 508 accessibility standards and related EIT requirements. Deliveries are to be made to designated government locations in St. Louis, Missouri, and Silver Spring, Maryland, with services performed virtually. All items must conform to the solicitation’s salient characteristics and are subject to government inspection and acceptance at the delivery sites. The evaluation will be conducted on a Lowest Priced Technically Acceptable basis, where only technically compliant offers will be considered and award will go to the lowest-priced qualified submitter. The contract incorporates numerous FAR clauses including those on payment via electronic funds transfer and government purchase card, contractor ethics, cybersecurity safeguards, privacy training, prohibitions on certain telecommunications equipment, service labor standards, paid sick leave, and whistleblower protections. Offerors must maintain current SAM registration with a valid UEI and comply with Buy American and trade agreement requirements. Pricing details are not provided in the solicitation, and the total contract value is not specified, though all bids must include complete, unambiguous pricing for all deliverables. The primary point of contact for the solicitation is Tiffany Hatcher, with final contract administration roles to be assigned upon award.