Brand Name Dell Technologies, INC for Support Agreement of Hardware.

The Naval Research Laboratory (NRL) is issuing a request for quotations (RFQ) to procure brand name Dell Technologies hardware support services, including hardware replacement and technical assistance, under a support agreement. The contract covers a base period with two additional option years, requiring vendors to provide timely hardware replacements within 24 hours of failure notification and access to expert software support for configuration recovery. Only authorized OEM resellers of Dell Technologies are eligible to submit quotes, which must include shipping costs if applicable and an authorized reseller letter. The RFQ emphasizes that only brand name items will be considered, and quotes for equivalent products will be rejected. The solicitation is set aside for small businesses under NAICS code 541513, with a response deadline of November 11, 2025. In addition to the Dell hardware support, the NRL is seeking quotes for specific Xilinx Zynq UltraScale+ ZU29DR RFSoC System on Modules and development kits, also under a brand name only requirement. These RFQs specify that only authorized AMD OEM distributors or resellers can submit bids, with a lead time of four weeks or less and the inclusion of shipping costs. The procurement is also a total small business set-aside under NAICS code 423690, with evaluation based on lowest price technically acceptable criteria. The documents collectively outline detailed bid schedules, technical specifications, and submission instructions, emphasizing the need for OEM authorization, warranty, and adherence to FAR regulations. The overall goal is to ensure rapid hardware replacement, system recovery support, and procurement of high-quality, brand-specific equipment for the NRL’s operational needs.