Business System Analyst stream 4 B.6 - Level 3

The Department of National Defence (DND) is seeking to engage an Indigenous business under the federal government's Procurement Strategy for Indigenous Business (PSIB) to develop a strategic digital transformation plan as part of its broader initiative to modernize defense capabilities. This effort involves advancing digital foundations, accelerating service delivery, enabling pan-domain capabilities, and implementing cloud, artificial intelligence, and data strategies to enhance strategic partnerships and interoperability. The contract specifically requires ServiceNow support at the L1 level, with a Business System Analyst responsible for translating complex business requirements into effective ServiceNow solutions aligned with organizational goals. The opportunity is solicited under the title "Business System Analyst stream 4 B.6 - Level 3" with a submission deadline of July 7, 2026. The work is to be performed primarily in the National Capital Region and is managed by Darlene Hamelin, the contracting authority. Interested businesses must certify their status as Indigenous under PSIB and comply with its requirements. This contract is part of DND’s ongoing commitment to leverage modern technologies to enhance defense operations and ensure the delivery of innovative solutions through qualified Indigenous enterprises.