This Solicitation opportunity from Texas was posted on December 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Caller Name Optimization Services

Closed

3202600116State & Local

Submission Closed12/16/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The Texas Workforce Commission is soliciting bids for a Caller Name Optimization (CNO) service aimed at enabling enterprises to effectively monitor and manage the use of their brand within the telecommunications ecosystem. The primary goal of this solution is to safeguard organizational reputation by ensuring consistent and trustworthy caller identification, thereby enhancing customer engagement and trust. The contract is expected to be valued between $500,000 and $1,500,000, reflecting its scope and importance. The solicitation, posted on December 2, 2025, with a deadline for responses set for December 16, 2025, is open to vendors capable of delivering a comprehensive CNO solution tailored to the needs of the Texas Workforce Commission. Interested parties can contact the designated point of contact, Taylor McCoy, via email or phone for further details. The procurement process is managed through the Texas SmartBuy portal, providing additional information and submission guidelines.

General Info

Agency

Texas Workforce Commission

NAICS

541519 - Other Computer Related Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

ESBD_473126 Attachment 1 TWC Terms and Conditions

59 pages · terms-and-conditions

High

Form 1 Execution of Bid for IFB 473126

5 pages · execution-of-bid

High

Form 2 - Cost Proposal for Caller Name Optimization Services

3 pages · cost-proposal

High

IFB 3202600116 Caller Name Optimization Services

23 pages · ifb

High

IFB No. 3202600116 Addendum No 1 - Caller Name Optimization

2 pages · amendment

High

Form 3 Financial Questionnaire for Bidder 3202600116

3 pages · financial-questionnaire

Low

Texas Workforce Commission Substitute W-9 and Direct Deposit Form

3 pages · form

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedDec 2

Solicitation

Response DeadlineDec 16

Deadline has passed

Submission Closed

12/16/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyTexas Workforce Commission

Contacts1 person available

OfficeN/A

Organization / AgencyTexas Workforce Commission

Office AddressN/A

Contacts

Taylor McCoy

contact@example.gov

+1 (555) 000-0000

Full Description

The Texas Workforce Commission (TWC) is seeking bids for a Caller Name Optimization (CNO) solution that helps enterprises monitor the use of their brand across the telecom ecosystem, protect their reputation, and deliver trusted call experiences to connect and engage with Customers.