Career Services Management

The contract issued by Maricopa County Community Colleges for Career Services Management seeks a comprehensive SaaS platform to support student career services, with an estimated value between $500,000 and $2 million over a potential five-year period starting around February 2026. The solicitation, RFP 3596-10, emphasizes the need for a system that integrates with existing learning management systems such as Canvas and RioLearn, ensures secure handling of personally identifiable information, and is compatible across multiple devices and browsers. Proposals must be submitted electronically via the MCCCD Bonfire portal by December 4, 2025, with strict adherence to formatting, page limits, and separate PDF file requirements. The evaluation process involves compliance verification, completeness, and scoring based on responsiveness, experience, approach, and price, with the award made on a best-value basis. The contractual framework is governed by MCCCD’s General and Special Terms and Conditions, with an order of precedence favoring amendments and the final solicitation documents. Key clauses include provisions for data security, confidentiality, and conflict of interest management under Arizona law, notably Arizona Revised Statutes §38-511, which allows for contract cancellation due to conflicts of interest. The contractor is responsible for furnishing all necessary supplies, labor, and management, maintaining records for three years, and implementing industry-standard security measures. Payment is contingent upon receipt of a signed purchase order, with mandatory e-billing and detailed invoicing procedures. The contract allows MCCCD to perform services in-house or engage other firms, and emphasizes quality performance, deficiency correction, and audit rights, although specific inspection and acceptance procedures are not explicitly detailed. Overall, the contract aims to establish a secure, integrated, and scalable career services management solution aligned with MCCCD’s operational and legal standards.