Case Management and Client Support Services

The contract seeks providers to deliver comprehensive case management services aimed at supporting refugee integration through needs assessments, individualized service plans, and coordinated referrals to essential resources such as housing and healthcare. Ongoing client follow-up is required to ensure sustained progress and program effectiveness, with a focus on holistic support that addresses both immediate and long-term needs of refugee populations. Services must be delivered in Boston, Massachusetts, with performance centered in the 02108 zip code area. This is a subcontract under NAICS code 624190, with a bid submission deadline of July 31, 2026, and the solicitation was posted on June 15, 2026. The contracting entity is the Purchasing Department at 1 Ashburton in Massachusetts, and while no set-aside provisions are specified, interested parties must comply with the requirements outlined in the full solicitation available through the provided link. Providers are expected to demonstrate capacity for culturally competent, trauma-informed care and robust case management systems to achieve successful client outcomes.