Case Management & Workflow Software Development

The contract seeks the design and development of a modular case management system specifically tailored to the Freedom of Information Act request lifecycle, with core functionalities including configurable workflows, intelligent task routing, and comprehensive audit logging to ensure transparency and compliance. The solution must be adaptable to varying procedural requirements across departments while maintaining scalability, security, and integration readiness for existing government systems. Development efforts should emphasize user-centered design, automation of manual processes, and robust data integrity controls to support efficient handling of FOIA requests from initiation through final disposition. This is a subcontract under the Department of Defense, classified under NAICS code 541512 for custom computer programming services, with a response deadline of August 13, 2026, and a posted date of August 7, 2026. The performance location and point of contact details are unspecified, and no set-aside provisions are indicated, meaning the opportunity is open to all eligible contractors. The system must meet federal standards for data handling and recordkeeping, with all deliverables expected to support full traceability, accountability, and regulatory compliance throughout the FOIA process.