Case Management Modernization (ACORNS)

The Department of Education is forecasting a Case Management Modernization project, known as ACORNS, to replace an existing software-as-a-service case-management system that has reached the end of its useful life. The current system is being phased out due to outdated architecture, insufficient security controls, and inadequate audit capabilities that no longer meet departmental or government-wide information security standards. This initiative is categorized under NAICS code 541519. To avoid a substantial funding increase in fiscal year 2028, the Office of Hearing Appeals requires adequate funding for the acquisition and implementation of the replacement system during fiscal year 2027. Points of contact for this effort include Aleseia Saunders and the Small Business Office.