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FOIA - Case Management

Active
N31975FIOACMFY27Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of the Navy, through the Naval Supply Center Fleet Logistics Center Norfolk, is conducting market research via a sources sought notice to identify industry capabilities for a cloud-based Freedom of Information Act Case Management System. The objective is to replace a legacy platform with a modern, secure, and financially sustainable Software-as-a-Service solution that manages the full FOIA and Privacy Act processing lifecycle, including intake, queuing, redaction, disposition, and automated reporting for Department of Justice and Department of War mandates. The contractor will be responsible for providing the software, hosting, system maintenance, data migration, user training, and help desk operations to support approximately 150 full-time equivalent personnel. The proposed procurement is intended to be a single-award, firm-fixed-price contract under NAICS code 541519. Technical requirements specify that the solution must be unclassified but must adhere to strict security standards, including FedRAMP Moderate or higher, or DoD Impact Level 2 or 4 Authority to Operate. Compliance with DON cybersecurity manuals and regulations regarding Controlled Unclassified Information and HIPAA is mandatory. Interested respondents must provide a capability statement, a rough order of magnitude cost estimate, and evidence of SAM registration, with submissions limited to ten pages and due by November 5, 2026.

General Info

Navy seeks a cloud-based SaaS solution for FOIA and Privacy Act case management.

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington, DC, 20350, USA

Set-Aside

NONE

Documents

2

Draft Performance Work Statement - FOIA Case Management System and Support Services

PDF, High priority: read this first14 pages · sow
High

RFI for DON FOIA Case Management System

PDF, Low priority3 pages · sources-sought
Low

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Timeline

PhaseSources Sought
Posted

Sources Sought

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
Contacts1 person available
OfficeNORFOLK, VA, 23511-3392, USA
Organization / AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
Office AddressNORFOLK, VA, 23511-3392, USA
Contacts
Kristen Dunlow
contact@example.gov
+1 (555) 000-0000

Full Description

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This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.

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