CCTV NVR Replacement (Upgrade)

The City of Lake Forest, California, has issued solicitation 2026-RFQ (Quotes)-044 for the modernization of its Closed-Circuit Television (CCTV) Network Video Recorder (NVR) compute infrastructure. The project involves upgrading the video management platform from Milestone XProtect 2019 R1 to the latest enterprise release and migrating approximately 125 camera feeds across five primary facilities: City Hall Civic Center, Sports Park, Skate Park, Heroes Park, and El Toro Park. Key technical requirements include transitioning from Windows 10 Pro to approved enterprise editions and ensuring all new, enterprise-grade hardware is fully compatible with the latest Milestone XProtect version. The selected vendor must configure new servers to archive to the city's existing Network Attached Storage (NAS) and provide final as-built documentation upon completion. The procurement process requires vendors to submit a technical proposal detailing their experience and qualifications along with a costing summary by November 6, 2026. A mandatory component of the project is a physical site visit to inspect current devices and installation environments, which will inform the vendor's final hardware and operating system recommendations. Evaluation and acceptance will be based on the successful verification of camera feeds, motion detection rules, local live-buffer recording, and NAS archive integrity. The anticipated contractor selection date is November 30, 2026, with the project managed by the City Manager's Information Technology department.