CDC SOUTH AFRICA CELLPHONE CONTRACT

The U.S. Embassy Pretoria, under the Department of State, is seeking quotations for a comprehensive mobile services agreement to support the Centers for Disease Control and Prevention’s South Africa office, covering 95 official cellular lines with no devices provided. The contract, identified as RFQ 19SF7526Q0034, is a services-only requirement under NAICS code 517121, with a base period from 1 September 2026 to 31 August 2027 and two optional one-year renewal periods extending through 31 May 2029, totaling a maximum contract duration of three years. Services include local and international calling with restricted numbers, SMS messaging, voicemail, high-quality data services up to 44GB, and 24-hour customer support, with network performance mandated to be uninterrupted, clear, and free of static. Each line has defined monthly allowances for minutes, data, and SMS, with soft locks to suspend service upon threshold limits and roaming strictly controlled unless requested in writing. The offeror must submit a completed SF-1449 form, a Cybersecurity Supply Chain Risk Management questionnaire, and either a State Department Secure Software Development attestation or third-party certifications such as ISO 27001, SOC II, or FEDRAMP, with C-SCRM being a non-negotiable Go/No-Go gate for eligibility. The award will be made using FAR 13 Comparative Evaluation to identify the best value, considering technical quality, past performance, and fair and reasonable pricing without relying on a low-price, technically acceptable or trade-off methodology. Payment will be made monthly in local currency via Electronic Funds Transfer within 30 days of receiving a properly formatted invoice, which must include the contractor’s bank details, contract number, monthly summary and line-item cost breakdown, detailed call logs, VAT shown separately, and contact information for invoice corrections. The Government provides annual proof of VAT exemption under South African law. The Contracting Officer’s Representative will monitor performance through a Quality Assurance Surveillance Plan, with service quality measured by a maximum of one customer complaint per month; repeated issues may trigger corrective action or contract enforcement. Contractors must be registered in SAM.gov with active status and a valid Unique Entity Identifier, hold a CAGE code, and comply with applicable clauses including FAR 52.203-6, 52.203-13, 52.203-