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CENTCOM Web Support

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GSC-0F0B-17-33113Federal

Contract Overview

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This contract focuses on enhancing the Geographic Combatant Commands' capabilities to conduct theater-wide Information Operations, particularly through web-based activities. Given the critical role of the internet and social media in national security, the contract aims to develop tools and methods for analyzing and engaging with online information spaces anonymously and effectively. This includes understanding the influence and propagation of information across social media platforms and other forums, with particular attention to foreign language content that requires nuanced qualitative analysis beyond automated translation. The objective is to assess sentiment within targeted online communities, track relationships among relevant sites, and evaluate the effectiveness of Information Operations programs. The contract is a sole source acquisition managed by the General Services Administration's Federal Simulation (FAS AAS Fedsim) office, with the intention to eventually transition to a competitive acquisition. It supports critical national security missions related to Overseas Contingency Operations by providing real-time, actionable insights into online terrorist activities and early warning indicators. The solicitation was posted in May 2017 under the title "CENTCOM Web Support," and points of contact include designated contract specialists and officers to manage the acquisition process.

General Info

Enhance Geographic Combatant Commands' web-based Information Operations for national security and foreign language analysis.

NAICS

541712 - Research and Development in the Physical, Engineering, and Life Sciences (except Biotechnology)

Place of Performance

OCONUS and CONUS, DC, USA

Set-Aside

NONE

Documents

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Timeline

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PhasePresolicitation
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Organization & Contact Information

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AgencyGeneral Services Administration → GSA Fas Aas Fedsim
Contacts2 people available
OfficeWASHINGTON, DC, 20405, USA
Office AddressWASHINGTON, DC, 20405, USA
Contacts
sean dalenbergContract Specialist
Kristen JarembackContracting Officer

Full Description

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Develop and maintain Geographic Combatant Commands (GCCs) ability to conduct Theater wide Information Operations with an emphasis on web based activities. Threats and opportunities abound on the Internet for the US Government (USG). For the national security agencies and organizations with the mission to protect Americans and America's allies; the capacity to analyze, anonymously engage, and measure effectiveness within the Internet's information space is critical. With the rise of social media as a central location for people to seek and disseminate information, as well as to join communities of interest, GCCs must understand what is being said by whom, how much authority to bestow upon that individual, and how that information is being propagated through the internet and cyberspace. In the past few years, social media has played an important and ever increasing part in terrorist planning and as an early warning system for both terrorists and authorities engaged in Overseas Contingency Operations (OCO). Since automated foreign language translation systems are dramatically inadequate, support must include nuanced qualitative understanding of foreign language commentary. Additionally, measuring the environment will require analysis skills to determine pervasive sentiment within an identified community of sites and forums, analyze relations between the greater community of sites and a smaller sub-set of key sites and forums, and assess program effectiveness with regard to select sites and forums. The Government's intent is to sole source this acquisition. The Government is in the process of preparing a competitive acquisition to which this sole source acquisition will transition.

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