Chat-Based Technical Support for Cost Estimation Platform

The contract encompasses the provision of unlimited monthly chat-based technical support for users of a cost estimation platform, focusing on troubleshooting issues, offering guidance on AI-generated estimates, and assisting with the proper utilization of associated datasets. This support is critical to ensuring users can effectively navigate and leverage the platform’s capabilities, maintaining operational efficiency and accuracy in cost forecasting. The scope centers exclusively on real-time, chat-driven interactions, with no mention of phone, email, or on-site support, placing emphasis on immediate, accessible assistance. Issued as a subcontract by the Government Accountability Office under the Except Comptroller General GAO division, the opportunity is classified under NAICS code 541512, indicating it relates to computer systems design services. The solicitation was posted on June 22, 2026, with a response deadline of July 22, 2026, at 2:00 PM Eastern Time. Performance is expected to occur in Washington, though no specific address or point of contact is provided. The contract does not specify set-aside status, and no details are given regarding subcontractor eligibility or selection criteria beyond the general requirements of the technical support scope.