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Civil Parking enforcement and PCN software

Awarded
I-4064International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Oxfordshire County Council and Reading Borough Council have entered into a joint procurement for Civil Enforcement and Parking Charging Notice services, resulting in two separate contracts. The scope of work encompasses the full lifecycle of PCN processing from issuance to warrant requests, including the enforcement of parking restrictions, bus lanes, and moving traffic. The selected contractors are responsible for permit management, DVLA and TEC interfaces, document management, payment processing, and the provision of handheld devices and printers. While the services include comprehensive back-office processing and potential administrative support for correspondence, they specifically exclude the procurement of Pay and Display machines and Enforcement Agent services. The contracts were awarded in two lots, with Lot 1a for Civil Enforcement Compliance Management awarded to EGIS PROJECTS UK LTD for 20,919,532.93 GBP and Lot 2a for PCN and Permit Software awarded to Marston Holdings Limited for 4,631,919.38 GBP, both excluding VAT. The initial term is set to run from November 12, 2026, to April 30, 2032, with options to extend the agreement up to 2034. The arrangement allows for the potential addition of further car parks, such as Park and Ride facilities, throughout the duration of the contract.

General Info

Oxfordshire and Reading councils hired EGIS and Marston for parking enforcement services.

Contract Value

$0

Place of Performance

GBR

Set-Aside

NONE

Award Issued Date

Documents

1
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Organization & Contact Information

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AgencyOxfordshire County Council
Contacts2 people available
OfficeN/A
Organization / AgencyOxfordshire County Council
Office AddressN/A

Full Description

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Oxfordshire County Council & Reading Brough Council are looking to procure a new Civil Enforcement and Parking Charging Notices (PCN). The contract will be for a initial 5 year period with the option to extend for a up to a maximum of 2 years: Both Councils are seeking a Contractor(s) that share its values and will support both Council's Civil Enforcement Operations and include: • Enforcement of Parking restrictions, including off-street parking • Bus Lane Enforcement processing • Moving Traffic Enforcement (including Road User Charging schemes) processing • Permit management, including customer interface and back-office processing • PCN Notice Processing from serving PCNs to Enforcement Agent warrant issue (whole life cycle of a PCN) • DVLA, TEC and TPT interfaces • Interfaces with other third parties such as ANPR cameras systems and authority payment systems to allow telephone and online payments. • Document management including stationary controls and print fulfilment • Document storage until the retention period • Handheld and printer provision • Payment processing for PCNs and Permits (online and telephone payments although this may be provided through the necessary link to Council payment provisions) • Mailroom and scanning processing including dealing with incoming mail and payments (cheques, postal orders) • Optional administration processing for correspondence relating to PCNs and permit processing by telephone and process online applications. • Interface with the Council's ITC and contractors where required. • Reports for effective management of enforcement and processing of PCNs and permits • Oxfordshire currently enforces the District Council car park of Cherwell District Council. During the life of the contract additional car parks for Park and Ride or those currently operated by the District/City Council may be added. The Services do not include Enforcement Agent services, procurement of Pay and Display machines. Please be aware that there will be a joint procurement between Oxfordshire County Council and Reading Borough Council, but there will be 2 separate contracts

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