Claims Administration and Case Management Services

The contract seeks a subcontractor to deliver comprehensive claims administration services for liability and workers’ compensation claims, covering the full lifecycle from initial intake through investigation, evaluation, settlement, and detailed reporting. The provider must coordinate seamlessly with legal, medical, and human resources teams to ensure accurate, timely, and compliant handling of each case, maintaining alignment with organizational policies and regulatory requirements. The work is intended to support the California Human Resources Department and requires a robust operational framework capable of managing high volumes with precision and accountability. The opportunity is posted under the NAICS code 561499 for other administrative services and is designated as a subcontract, with responses due by June 20, 2026. The performance location is tied to the California state agency, though specific city or zip codes are not provided, indicating potential statewide or remote operational flexibility. The contract will be managed by the Human Resources Department, which will oversee vendor performance and interdepartmental collaboration, expecting a partner with demonstrated expertise in end-to-end claims management and a strong track record in public sector or large-scale administrative support environments.