Claims Management & Issue Replacement
Contract Overview
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This contract involves managing claims related to missing or damaged journal issues for the National Institutes of Health NICHD under the Department of Health and Human Services. The contractor is responsible for identifying any missing or damaged journal issues, filing timely claims with publishers, and coordinating the replacement of these issues within a 90-day timeframe. This ensures that inventory is maintained accurately and that journal collections remain complete and up-to-date. The contract is classified under NAICS code 561400, indicating it pertains to business support services, specifically subcontracted for claims management and issue replacement tasks. Although the solicitation number, location details, and points of contact are not provided, the contract was posted in early September 2025 and emphasizes prompt and efficient coordination between the contractor and publishers to address discrepancies in journal deliveries. The overall goal is to maintain the quality and integrity of journal collections for the agency.
General Info
NAICS
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MDSet-Aside
Documents
This scope was carved out of 75N94025R00010.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
R-- Subscription Services for NLM (Sole Source)
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