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This Subcontract opportunity from Connecticut was posted on August 11, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Client Relationship & Customer Service Management

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Client Relationship and Customer Service Management subcontract, issued by the City of New Haven in Connecticut, focuses on establishing a primary liaison to manage the connection between the prime contractor and NHPS staff. The successful candidate will be responsible for maintaining timely communication, resolving operational issues, and ensuring high levels of client satisfaction through the diligent tracking of performance metrics. This opportunity was posted on August 11, 2024, with a response deadline of September 3, 2024. Classified under NAICS code 561400, the contract emphasizes professional service management to streamline coordination and maintain service quality standards for the agency.

General Info

City of New Haven subcontract for client relationship and customer service management services.

NAICS

561400

Place of Performance

CT, USA

Set-Aside

NONE

Documents

This scope was carved out of 2024-RFP-076.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ERate Consulting - NHPS

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyConnecticut → City of New Haven
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Act as primary liaison between the prime contractor and NHPS staff, ensuring timely communication, issue resolution, and high client satisfaction while tracking performance metrics.

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