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Cloud-Based Case Management Software Platform

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Hidalgo County Community Service Agency involves the provision of a core cloud-based case management software platform and hosting environment. The selected provider will deliver a scalable and secure infrastructure including licenses for over 40 users, continuous performance monitoring, and regular security updates. A critical requirement of the software is the inclusion of a mobile-friendly responsive portal with bilingual interfaces in both English and Spanish. The project falls under NAICS code 513210 and is managed by the Community Service Agency in Texas. The primary objective is the delivery of a fully operational cloud environment and active user licenses to support prime contractors. Interested parties should note the response deadline of November 6, 2026.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-0480-11-06-03-REBID.

The full solicitation package (13 documents), including the RFP, is on the prime solicitation, not on this scope.

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Case Management Software for Hidalgo County Community Service Agency

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Organization & Contact Information

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AgencyTexas → Community Service Agency
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies the core cloud-based software platform and hosting environment for prime contractors on Hidalgo County Community Service Agency (HCCSA) projects. Provides a scalable, secure cloud environment and licenses for 40+ users, including performance monitoring and security updates. Requires a mobile-friendly responsive portal and bilingual English/Spanish interfaces. Delivers a fully operational cloud-based software environment and active user licenses.

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1 day ago

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More opportunities from Texas → Community Service Agency

Same awarding agency

NAICS: 541512
New
SLED
Case Management Software for Hidalgo County Community Service Agency
Solicitation # 26-0480-11-06-03-REBID
Hidalgo County is soliciting proposals under RFP No. 26-0480-11-06-03-REBID for a cloud-based customer management software solution for the Community Service Agency. The objective is to implement a scalable, secure, and user-friendly system to manage the full client-service lifecycle, including application intake, eligibility determination, service authorization, and compliance reporting. Key requirements include a bilingual English and Spanish responsive portal for client intake, mobile-friendly accessibility, and support for a minimum of 40 users. The project involves software licensing, data migration, user training, and ongoing hosting and maintenance. The solicitation was released on October 24, 2026, with a response deadline of November 6, 2026, at 3:00 PM CST. Award decisions will be based on a points-based evaluation where pricing is not the sole criterion; the process includes a preliminary evaluation followed by negotiations and a request for a Best and Final Offer. The contract is subject to various federal and state regulations, including 2 CFR 200, the Texas Prompt Payment Act, and Title VI of the Civil Rights Act. Vendors must provide proof of insurance, SAM.gov registration, and certification regarding debarment. The County reserves the right to terminate the agreement with thirty days written notice and requires that any defective items be replaced within two business days.
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POSTED

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