This Government Contract opportunity from Virginia was posted on April 26, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Cloud Contact Center Platform Implementation

Closed

State & Local

Submission Closed05/03/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 517919

International

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DEADLINE

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DEADLINE

E-Rate Communications ServicesThis subcontract for E-Rate Communications Services supports prime contractors in providing and managing communication infrastructure for Airport Community Schools in Carleton, Michigan. The scope of work includes the provisioning of communication circuits and the configuration of communication gateways utilizing ISP connectivity services, VoIP systems, or telecommunications circuits to ensure active and verified connectivity. Eligible providers must maintain E-Rate approved service provider status and submit required certifications regarding Iran-linked business status and familial relationships. The solicitation is posted on October 1, 2026, with a response deadline of November 3, 2026, falling under NAICS code 517919.

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DEADLINE

Metro Ethernet Transport and Network ManagementThe Metro Ethernet Transport and Network Management subcontract provides active network transport services for prime contractors working on Illinois Department of Innovation and Technology WAN projects. The scope of work includes the delivery of managed Metro Ethernet circuits featuring point-to-point and multipoint Ethernet transport, QoS tagging configuration, and continuous connection monitoring via ICMP and SNMP. To ensure high performance, the contract mandates a 99.98% availability rate with synchronous bandwidth and strict limitations on latency and jitter. These technical requirements are supported by 24/7/365 technical assistance. The opportunity is categorized under NAICS code 517919 and is managed through the Illinois Telecommunications agency.

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Vehicle Recompete: CABLE INSTALLATION SUPPORT SERVICES IDIQ FBI WIDE — INDEFINITE DELIVERY / INDEFINITE QUANTITY 15F06722R0000197The Federal Bureau of Investigation has established an Indefinite Delivery Indefinite Quantity vehicle for cable installation support services across the agency. This full-recompete contract, identified by vehicle 15F06722R0000197, has an ordering period that extends through March 26, 2028. The vehicle currently supports 58 active task orders with a total combined value of approximately 12.7 million dollars. Eight different companies hold awards under this solicitation, with Bazon-Cox and Associates Inc leading in volume with 39 orders totaling over 6 million dollars. Innovative Management and Technology Approaches Inc holds the single highest value task order for operations and maintenance services at over 4.5 million dollars. Other significant contributors include Fusion Technology LLC, which manages several high-value projects including the Patriot Plaza and Huntsville initiatives.

Federal Bureau of Investigation

POSTED

DEADLINE

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Monopine Tower ConstructionThis subcontract involves the construction and installation of an 85-foot unmanned wireless facility for prime contractors operating on infrastructure projects within Tuolumne County, California. The project requires the assembly of a structural steel tower featuring specialized monopine cladding and shrouding designed to mimic a pine tree. The contractor is responsible for delivering a fully erected and stabilized tower that adheres to all local Tuolumne County building codes and wireless facility standards. This work falls under NAICS code 517919 and is performed within the 95310 zip code area.

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UAS Communications and Maintenance ServicesThe Department of State, through the Bureau of International Narcotics and Law Enforcement Affairs, is forecasting the procurement of communications equipment, maintenance services, and specialized training for UAS teams. This requirement falls under NAICS code 517919 and is intended for performance in Bogota. The contract is managed by Jamillah Timmons and Tyler Sinclair, with the official forecast posted on September 1, 2026. The primary objective is to ensure UAS teams are equipped with the necessary hardware and technical support to maintain operational readiness.

BUREAU OF INTERNATIONAL NARCOTICS AND LAW ENFORCEMENT AFFAIRS

POSTED

DEADLINE

UAS Communications and Maintenance ServicesThe Department of State is forecasting a contract for the procurement of communications equipment, maintenance services, and specialized training tailored for Unmanned Aircraft Systems teams. This requirement falls under NAICS code 517919 and is intended to ensure the operational readiness and technical proficiency of UAS personnel through a combination of hardware acquisition and ongoing support. The opportunity was posted on August 20, 2026, and is currently listed as a forecast. Interested parties may coordinate with Jamillah Timmons as the primary point of contact or Tyler Sinclair for small business inquiries to gather further details regarding the upcoming solicitation.

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DEADLINE

Delay-Tolerant Networking (DTN) for Swarm CoordinationThe Delay-Tolerant Networking (DTN) for Swarm Coordination subcontract, issued by the NASA SBIR/STTR Program, focuses on the implementation and integration of specialized networking protocols. The primary objective is to ensure reliable communication and seamless data exchange within environments characterized by intermittent connectivity, specifically targeting applications for planetary surfaces and deep space exploration. This opportunity is designated as a Total Small Business Set-Aside under the SBIR/STTR mandate for companies with fewer than 500 employees. The work is associated with NAICS code 517919 and is designated for performance in Pasadena, California.

NASA SBIR/STTR Program

POSTED

2 months ago

DEADLINE

N/A

AI Contract Overview

The Albemarle County Service Authority in Virginia is seeking a subcontractor for the implementation of a cloud-based Contact Center as a Service and Unified Communications as a Service platform. The project requires the deployment and configuration of a system capable of supporting omnichannel communications, native CRM integration, and secure payment processing through Paymentus. The platform must be scaled to support 11 agents handling approximately 7,700 monthly calls. This subcontract opportunity was posted on April 26, 2024, with a response deadline of May 3, 2024, falling under NAICS code 517919.

General Info

Agency

Virginia → Albemarle County Service Authority

NAICS

517919 - All Other Telecommunications

Place of Performance

VA, USA

Set-Aside

NONE

Documents

This scope was carved out of L457ALBEMARLESA:63547.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Telephone System Replacement

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedApr 26

subcontract

Response DeadlineMay 3

Deadline has passed

Submission Closed

05/03/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyVirginia → Albemarle County Service Authority

ContactsNo contacts available

OfficeN/A

Organization / Agency

Virginia → Albemarle County Service Authority

Office AddressN/A

ContactsNo contact information available

Full Description

Deploy and configure a cloud-based CCaaS/UCaaS platform supporting omnichannel communications, native CRM integration, and secure payment processing via Paymentus for 11 agents and ~7,700 monthly calls.