This Subcontract opportunity from Maryland was posted on April 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Cloud Contact Center Platform Implementation

Closed

State & Local

Submission Closed05/01/2026, 02:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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County Clerk Recorder Notification System

Solicitation # 2026-RFB-0111

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Solicitation # NWNOI-26-09

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Event Production Services (AV/Technical)This subcontract for Event Production Services focuses on providing technical production support for prime contractors working on Local Government Association projects. The selected provider will be responsible for supplying skilled technical staff for both the preparation phase and on-site execution, ensuring the seamless management of audio-visual equipment, lighting, and sound systems. To be successful, the provider must utilize modern AV sector developments and demonstrate a proven track record of delivering production services for events of a comparable scale and nature. The opportunity is categorized under NAICS code 518210 and was posted on November 13, 2026, with a response deadline of December 11, 2026. The primary objective is the delivery of high-quality on-site technical production and event execution to support the Local Government Association's operational requirements.

Local Government Association (LGA)

POSTED

2 days ago

DEADLINE

in 25 days

AI Contract Overview

The Information Technology Department of Maryland is seeking a subcontractor for the Cloud Contact Center Platform Implementation project. This initiative involves the end-to-end deployment of a cloud-based Contact Center as a Service platform, which must include integrated IVR, omnichannel routing, and browser-based softphones, along with seamless integration into existing enterprise systems. The solicitation was posted on April 2, 2026, with a response deadline of May 1, 2026. This opportunity falls under NAICS code 518210 and is managed through the Maryland state procurement system.

General Info

Agency

Maryland → Information Technology Department

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 101587.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Contact Center as a Service (CCaaS) Solution

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedApr 2

subcontract

Response DeadlineMay 1

Deadline has passed

Submission Closed

05/01/2026, 02:00:00 PM EDT

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Organization & Contact Information

AgencyMaryland → Information Technology Department

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland → Information Technology Department

Office AddressN/A

ContactsNo contact information available

Full Description

End-to-end deployment of a cloud-based Contact Center as a Service (CCaaS) platform with IVR, omnichannel routing, browser-based softphones, and integration with enterprise systems.