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Cloud-Hosted ITSM and Helpdesk Software Provider

Active

State & Local

Response Deadline11/03/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Georgia → Columbus State University

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 53000-eRFP-002089-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CSU Enterprise IT Service Management and Helpdesk System

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 3

Submission deadline

Response Deadline

11/03/2026, 07:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyGeorgia → Columbus State University

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → Columbus State University

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies a cloud-hosted Enterprise IT Service Management (ITSM) platform for prime contractors on Columbus State University projects. Provisions a multi-tenant or dedicated cloud environment for ticket routing, asset tracking, and service catalog management. Requires HECVAT 4.16 compliant security architecture. Delivers access to a fully functional, cloud-hosted ITSM environment.

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