GRANICUS - GOVDELIVERY - 5 YEAR AGREEMENT - BRAND SPECIFIC

The County of Los Angeles Internal Services Department is soliciting a brand-specific, five-year agreement for the Granicus GovDelivery Communications Cloud Enterprise Software-as-a-Service solution. This electronic delivery service enables the County to engage target audiences through email, SMS text messages, RSS feeds, and social media integration. The initial term is five years, with the possibility of two optional 12-month extensions at the County's discretion. This is a brand-specific procurement, meaning substitutions are not permitted, and authorized resellers must provide a manufacturer's letter of certification to be considered responsive. The agreement is governed by the laws of the State of California and the standard terms and conditions of the County of Los Angeles. Key requirements include strict adherence to information security and privacy standards, requiring daily backups and a two-hour data retrieval window during service interruptions. Bidders must submit all responses via the Vendor Self Service portal by November 3, 2026, and must be registered in the WebVen system. Evaluation is based on value, with a preference for lower costs when other factors are equal and a preference for products produced within Los Angeles County or the State of California. The contract also emphasizes social responsibility, encouraging participation from Community Business Enterprises and requiring compliance with child labor standards and the County's Child Support Compliance Program.