30-270011-ITD ZixEncrypt Plus Software Renewal - IT Sourcing Event

The North Carolina Department of Health and Human Services Information Technology Division is soliciting bids for the annual software subscription renewal of ZixEncrypt Plus. This procurement provides a dedicated cloud hosting environment and automated gateway policy scanning for 10,050 users to analyze message bodies, subject lines, and attachments for data triggers. The contract is structured with a base term of one year effective May 9, 2027, with the state maintaining the option to extend for two additional one-year periods. Award selection will be based on a Best Value Analysis using the Lowest Price Technically Acceptable method. The agreement incorporates the OpenText Cloud Agreement, though specific North Carolina Department of Information Technology terms regarding property infringement, exclusive remedies, and limitation of liability take precedence. Vendors must comply with strict security and regulatory standards, including HIPAA, FERPA, PCI DSS, and the Federal Privacy Act of 1974, and must encrypt all non-public data in transit. Additionally, the successful vendor must provide worker location disclosures and certify compliance with E-Verify. All purchasing and invoicing will be managed through the Statewide E-Procurement Service, with a required delivery timeline of 10 consecutive calendar days following the receipt of a purchase order.